“…Some of the benefits are access to centralized, single-source data, prevention of data duplication, increased data integrity, real-time processing of business transactions, better decision-making, reduction of error, ability to process business transactions across various business functions and units and across different devices and geographical locations, increased operational efficiency, increased organizational performance and competitiveness, etc. (Chatzoglou et al, 2016;Egbon, 2020;Haddara et al, 2015;as cited by Egbon, 2020;Kumar, 2018;Munthe, 2022;Ploder et al, 2021;Tan et al, 2020).…”