Critical Success Factors of Knowledge Management in Higher Education Institution

Abstract

Knowledge Management (KM) has become an integral factor for many organizations to achieve their goals. Currently, Higher Education Institutions (HEI), have also joined the practices of KM, to enhance the institution’s quality, boosting the effectiveness, developing human resource, and constructing the knowledge culture within the institution. The aim of this study is to observe the constructed Critical Success Factor (CSF) model affecting the implementation of KM. This study follows Kitchenham’s Systematic Literature Review (SLR) procedures from 15 eligible journal articles obtained through KM related literature. The results, analysis, and discussions are elaborated in the paper.

Multigenerational Teams from the Perspective of Knowledge Management Based on the Example of a Selected Public University

“…This, in turn, can prove crucial from the perspective of those creating new knowledge that needs to be managed. Through knowledge management, many modern organisations achieve their goals (Haryani & Suryasari, 2020). This is also true for universities, which, as institutions of learning, play an important role in the creation, diffusion and commercialisation of scientific knowledge.…”