The purpose of this study was to review the existing literature on intergenerational workplace communication to identify trends or research pertaining to medical or health sciences library employees. While the authors found no published literature that explicitly addresses intergenerational communication in health sciences libraries, it is worthwhile to explore the literature in related fields to identify applicable points of comparison to the experiences of health sciences librarians. This includes intergenerational communication research in management and leadership studies and medical literature, and the exploration of other intergenerational issues in the library literature.bridge between the generations, hinting that communication may very well be the key in meeting the challenges of the age diverse library workplace.
Leadership and Management Literature(communication AND ("age diverse" OR generations OR generational OR multigenerational) AB communication AND AB ( generational OR generations OR "age diverse" OR multigenerational ) AND ( employees OR employee )While the vast majority of literature on generational differences in the work place are written for managers and leaders with a focus on how to best lead various generations, there are a limited number of articles that look at communication and generational divide. Articles in the trade publications for business and management tend to have more published on the topic of intergenerational communication with an emphasis on how leadership convinced an age diverse workforce to accomplish a task or a goal, with an extremely limited number of those articles discussing communication as a key to working successfully. As most of the articles found were not peer reviewed, the authors chose not included in this review, but suggest they might be of interest to readers who would benefit from the ideas shared in them. One article by Hick and Block was published in a scholarly practitioner publication and serves in this review as an example of the bulk of the paper found published on this research in leadership and management literature. Hicks and Block's article describes each generation, what the generations are experiencing in the context of the workplace, and discusses how understanding generation differences can avoid conflict in the work place (25). They write that by understanding the different generations, employers can increase participation and more specifically, increase communication between different areas of an organization so that all employees will be more engaged in programs such as benefit enrollments. In their article, the authors describe how their institution modified communication about benefits to meet the specific needs of each generation and how that 9 adaption helped to increase employee understanding of benefits and incentives. Hicks and Block conclude that while it does take more time and effort to modify communication for specific audiences, the benefits to an organization overall make the extra effort worthwhile (25).The research publishe...