2021 IEEE International Conference on Web Services (ICWS) 2021
DOI: 10.1109/icws53863.2021.00019
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Crowd-Powered Hybrid Classification Services: Calibration is all you need

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Cited by 3 publications
(3 citation statements)
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“…By saying value we mean the value HI systems add to the real-world system deployed, and it consists of several components, such as trust, complementarity, cost-sensitive learning, etc. This has been addressed in our recent papers [5,6,7,8] that propose a novel way of measuring the value of HI systems, and we show that the existing accuracy-based metrics are not compatible with HI systems. We further discuss open research questions to invite the HI community to pay enough attention to how and why HI models are used in practice, and to the aspects and metrics that are relevant to enterprises when they adopt and deploy a model.…”
Section: Introductionmentioning
confidence: 91%
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“…By saying value we mean the value HI systems add to the real-world system deployed, and it consists of several components, such as trust, complementarity, cost-sensitive learning, etc. This has been addressed in our recent papers [5,6,7,8] that propose a novel way of measuring the value of HI systems, and we show that the existing accuracy-based metrics are not compatible with HI systems. We further discuss open research questions to invite the HI community to pay enough attention to how and why HI models are used in practice, and to the aspects and metrics that are relevant to enterprises when they adopt and deploy a model.…”
Section: Introductionmentioning
confidence: 91%
“…HI is widely adopted in enterprise scenarios as selective classifiers [4,5], where machine learning (ML) models can abstain from making a prediction and resort to human judgment or a default path (as in Figure 1). We argue that current metrics to evaluate such systems (e.g.…”
Section: Introductionmentioning
confidence: 99%
“…A whole range of different approaches has been developed in the healthcare information service, including mathematical models [12] and data-driven models [13]. However, these approaches are necessary but insufficient to solve the service resource allocation problem due to the personal differences, process optimization in the long-term service, and the individual changing engagement behavior.…”
Section: Related Workmentioning
confidence: 99%