Crowdsourcing: A new way of employing non-employees?

Ford, Robert C.; Richard, Brendan; Ciuchta, Michael P.

doi:10.1016/j.bushor.2015.03.003

Cited by 64 publications

(68 citation statements)

References 15 publications

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“…In agreement with the conceptualizations of crowdsourcing offered by Ford et al (2015) and Prpic et al (2015), we view crowdsourcing as a subcategory of outsourcing. Crowdsourcing is outsourcing whereby the workers doing the tasks are recruited through the Internet, whether or not the actual work is done online--although in the vast majority of cases it will be.…”

Section: The Nature Of Crowdsourcing Sitesmentioning

confidence: 54%

“…Crowdsourcing sites could provide quick results for an organization's task and information needs. Crowdsourcing sites are a potentially powerful tool to gain the benefits of crowdsourcing suggested by Ford et al (2015) and Prpic et al (2015) and to generate the needed crowd for such work.…”

Section: Crowdsourcing Sites Offer Large Potential Pools Of Workers Tmentioning

confidence: 99%

“…We focus here on compensated crowdsourcing, which we define as crowdsourcing situations in which individuals performing the work receive some sort of payment for accomplishing the organization's tasks. Prpic et al (2015) and Ford, Richard, and Ciuchta (2015) offer important initial specification of the nature of crowdsourcing and the internal organizational needs to sustain crowdsourcing initiatives. This article builds on these works by focusing attention on characteristics of sites that provide crowds and the nature of how workers participate in such sites.…”

Section: The Non-employee Work Revolutionmentioning

confidence: 99%

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Using Amazon Mechanical Turk and other compensated crowdsourcing sites

Schmidt

Jettinghoff

2016

Business Horizons

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Section: The Nature Of Crowdsourcing Sitesmentioning

confidence: 54%

Section: Crowdsourcing Sites Offer Large Potential Pools Of Workers Tmentioning

confidence: 99%

Section: The Non-employee Work Revolutionmentioning

confidence: 99%

See 1 more Smart Citation

Using Amazon Mechanical Turk and other compensated crowdsourcing sites

Schmidt

Jettinghoff

2016

Business Horizons

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“…The present study expanded the investigation to all types of disability groups. The rapid development of network technology has brought a new means for solving this problem: crowdsourcing (Ford, Richard, & Ciuchta, 2015;Pitt-Catsouphes & Cosner Berzin, 2015), which is a relatively new development in information outsourcing. It is a virtue of network platforms that cooperation can be extended worldwide through various virtual social groups.…”

Section: Use Of Social Media In Uncovering Information Services For Pmentioning

confidence: 99%

Use of Social Media in Uncovering Information Services for People with Disabilities in China

Wang

Yuan

et al. 2017

IRRODL

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The tangible and intangible needs of people with disabilities have been neglected in research agendas over the past decades, particularly in China. Bringing more benefits to people with disabilities and combining information delivery with Internet technology to improve their quality of life is impossible if their special needs are ignored. This study employed the crowdsourcing through social media method to investigate information needs of people who are disabled. The results indicate that using the popular social media platforms WeChat and QQ can be an effective means of reaching out to this group. Information needs can be mainly divided into internal and external needs. Leisure, tourism, and entertainment as well as assistive devices are major internal information needs, whereas work, entrepreneurship, and living services are the main external information needs.Keywords: people with disabilities, feedback, crowdsourcing, information needs, social media, China Use of Social Media in Uncovering Information Services for People with Disabilities in ChinaWhat can assist people with disabilities in improving their social inclusion and social situation? To answer this question, scholars have mainly focused on community participation (Milner & Kelly, 2009) (Carter & Markel, 2001). Therefore, using a range of media to provide information on different levels is critical (Mitchell & Sloper, 2002).Most studies have determined the needs of specific groups through literature surveys, interviews, and focus group discussions (Barrett, 2005;Mitchell & Sloper, 2002). The present study expanded the investigation to all types of disability groups. The rapid development of network technology has brought a new means for solving this problem: crowdsourcing (Ford, Richard, & Ciuchta, 2015;Pitt-Catsouphes & Cosner Berzin, 2015), which is a relatively new development in information outsourcing. It is a virtue of network platforms that cooperation can be extended worldwide through various virtual social groups. Any individual who is interested in or has some understanding about crowdsourcing can participate in crowdsourcing. In addition to reducing costs, crowdsourcing can bring answers that are more comprehensive, richer, and more creative compared with those derived from traditional investigation.Two research questions were addressed in this study: (a) which platform do people with disabilities prefer to use, and (b) what types of service information do people with disabilities in China seek. These questions are critical because they can assist policy makers in both determining how to address the needs of people with disabilities and effectively reaching out to this special group. Therefore, in this study, the needs of various people with disabilities were investigated using the crowdsourcing method to improve the quality of online information services for people with disabilities.The remainder of this article is structured as follows. Section 2 discusses research related to disabled information platforms and crowdsourcing, an...

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“…Crowdsourcing is an amalgam of “crowd” and “outsourcing” and is based on work that consumers undertake on the firms' behalf through their participation in activities that firms “outsource” to consumer crowds (Ford, Richard, & Ciuchta, ; Harwood & Garry, ). The work a crowdsourcing consumer undertakes is illustrative of co‐production as functional and collaborative in‐role behaviour.…”

Section: Introductionmentioning

confidence: 99%

When consumers own their work: Psychological ownership and consumer citizenship on crowdsourcing platforms

Yuksel

Darmody

Venkatraman

2018

J of Consumer Behaviour

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The growth of crowdsourced platforms for consumer products has opened many interesting research questions on the impact of consumers participating in such crowdsourced work. In this paper, we focus on consumers' psychological ownership of the crowdsourced product and the role it plays in the relationship between consumer work and consumer citizenship. Further, drawing on social comparison theory, we show that consumers' perceived amount of work relative to others is a boundary condition for this explanation. Finally, we examine the theoretical contributions and managerial implications of our findings.

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Crowdsourcing: A new way of employing non-employees?

Cited by 64 publications

References 15 publications

Using Amazon Mechanical Turk and other compensated crowdsourcing sites

Using Amazon Mechanical Turk and other compensated crowdsourcing sites

Use of Social Media in Uncovering Information Services for People with Disabilities in China

When consumers own their work: Psychological ownership and consumer citizenship on crowdsourcing platforms

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