Crowdsourcing and organizational forms: Emerging trends and research implications

Palacios, Miguel; Martinez-Corral, Alberto; Nisar, Arsalan; Grijalvo, Mercedes

doi:10.1016/j.jbusres.2015.10.065

Cited by 90 publications

(67 citation statements)

References 37 publications

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“…BYou don't necessarily know who is on the other end of a data point … It could be a retired botany professor reporting on wildflowers or a pure amateur with an untrained eye. As a result, it is difficult to guarantee the quality of the data.Î n many emerging crowdsourcing environments, such as micro-task markets (Garcia-Molina et al 2016;Lukyanenko and Parsons 2018;Ogunseye et al 2017;Palacios et al 2016), one of the ways to deal with information quality is to restrict participation to those members of the community deemed competent to produce high-quality information (Allahbakhsh et al 2013;Chittilappilly et al 2016;Ogunseye et al 2017). While this is technically also possible to do in citizen science, it both runs against the spirit of openness and inclusion and can jeopardize the recruitment and retention of contributors that is key to success in projects that rely on voluntary labor.…”

Section: A Multitude Of Wicked Challengesmentioning

confidence: 99%

Citizen Science: An Information Quality Research Frontier

2019

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The rapid proliferation of online content producing and sharing technologies resulted in an explosion of user-generated content (UGC), which now extends to scientific data. Citizen science, in which ordinary people contribute information for scientific research, epitomizes UGC. Citizen science projects are typically open to everyone, engage diverse audiences, and challenge ordinary people to produce data of highest quality to be usable in science. This also makes citizen science a very exciting area to study both traditional and innovative approaches to information quality management. With this paper we position citizen science as a leading information quality research frontier. We also show how citizen science opens a unique opportunity for the information systems community to contribute to a broad range of disciplines in natural and social sciences and humanities.

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Section: A Multitude Of Wicked Challengesmentioning

confidence: 99%

Citizen Science: An Information Quality Research Frontier

2019

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“…Tal modelo de interação tem sido cada vez mais empregado por empresas nos últimos anos, assemelhando-se a uma estratégia de terceirização à execução de uma tarefa ao invés de atribuí-la a um indivíduo ou equipe da própria organização (Gerber, Hui, & Kuo, n.d.;Howe, 2008;Jeppesen & Lakhani, 2010;Magdaleno & García, 2014;Menezes, 2016;Palacios, Corral, Nisar, & Grijalvo, 2016;Peng, Zhu, Shu, & Wu, 2016). De tal modo, a organização se compromete a realizar uma tarefa voluntariamente utilizando diferentes conhecimentos e unindo pessoas de diferentes perfis com o objetivo de produzir uma solução (Brabham, 2013;Howe, 2008).…”

Section: A Evolução Da Economia Colaborativa E O Estilo De Vida Colabunclassified

Efetividade do Crowdsourcing como Apoio à Segurança Pública

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2018

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ResumoConsiderando os dilemas da segurança pública no Brasil, esta pesquisa tem como objetivo averiguar o potencial de utilização do crowdsourcing no âmbito da segurança pública. Empregou-se o método Delphi (uso estruturado do conhecimento de especialistas) a fim de elucidar questões relativas a sua adoção, aos recursos necessários, aos impactos na atividade investigativa, dentre outras e, neste caso, a pesquisa foi conduzida junto a membros da Polícia Judiciária que desempenham trabalho investigativo. Duas rodadas de consulta foram realizadas com 29 respondentes na 1ª rodada e 21 respondentes na 2ª. Os resultados evidenciam ampla aceitação entre profissionais da segurança pública e cidadãos quanto ao compartilhamento de informações; porém, quanto a ações que envolvam a participação direta da alta administração, tais como investimentos ou planejamento de ações estratégicas em crowdsourcing voltada ao grande público, não há consenso entre os especialistas sobre sua efetividade. Tal fator indica a ausência de políticas estratégicas de longo prazo e a existência de obstáculos institucionais para o pleno aproveitamento de novas tecnologias na esfera da segurança pública.Palavras-chave: economia colaborativa; crowdsourcing; segurança pública; Delphi; escalonamento multidimensional. AbstractBearing in mind the dilemmas of public security in Brazil, this research aims to investigate the potential use of crowdsourcing in public security. The Delphi method (a structured use of expert knowledge) was employed in order to clarify issues related to its adoption, required resources, and impacts on investigative activity, among others, and, in this case, the research was conducted together with members of the judicial police who perform investigative work. Two rounds of consultation were conducted, with 29 respondents in the first round and 21 respondents in the second round. Results show wide acceptance with regard to information sharing among public security professionals and citizens; however, there is no consensus among experts about the effectiveness of actions involving direct participation of senior management, such as investments or planning of crowdsourcing strategic actions aimed at the general public. This indicates an absence of long-term strategic policies and the existence of institutional obstacles for the full exploitation of new technologies in the sphere of public security.Nota. No Apêndice são apresentados os 15 itens do painel Delphi conduzidos junto aos especialistas da segurança pública no Estado do Ceará. Itens 3 e de 10 a 15 não apresentam base conceitual, uma vez que se basearam em considerações de ordem prática da parte de alguns dos especialistas. Mesmo assim, os itens apresentam coerência com a teoria utilizada na pesquisa. Para cada um dos itens, os respondentes utilizaram uma escala Likert.

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“…The second perspective addresses the benefits producers may gain from users as sources of innovation-related knowledge (Bogers et al, 2010). This perspective includes the idea of interacting with lead users to gain insights into future market needs (Morrison, Roberts, & Midgley, 2004;Ozer, 2009;Urban & von Hippel, 1988;von Hippel, 1986), crowdsourcing innovative ideas (Huang, Singh, & Srinivasan, 2014;Leimeister, Huber, Bretschneider, & Krcmar, 2009;Palacios, Martinez-Corral, Nisar, & Grijalvo, 2016;Schemmann et al, 2016), and co-creating innovations with users (Zwass, 2010). Our study belongs to this second group, as it addresses users as a valuable source of knowledge (Bogers et al, 2010;Bosch-Sijtsema & Bosch, 2015;Kaulio, 1998;Lüthje, 2004;Rothwell & Gardiner, 1985;von Hippel, 1976) that the B2B manufacturing companies can integrate in their innovation processes.…”

Section: Users In Cops Innovationmentioning

confidence: 99%

User knowledge utilization in innovation of complex products and systems: An absorptive capacity perspective

2017

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Firms tap into user knowledge to learn about the users' needs. While users have been recognized as a valuable source of knowledge for innovation, few studies have investigated how their knowledge is integrated into innovation processes in the context of complex products and systems (CoPS). The purpose of this study is to reveal the practices of CoPS manufacturers to facilitate user knowledge utilization for innovation. We investigate two case companies, a medical device manufacturer and an aircraft manufacturer, and report on seven managerial practices for utilizing user knowledge. We adopt the absorptive capacity model in structuring our findings and elaborate three of the model's sub-capabilities (recognition of the value of user knowledge, acquisition of user knowledge, and assimilation/transformation of user knowledge) by proposing that each is associated with a distinct managerial goal and related practices: (1) Sensitizing the organization to the innovation potential of user knowledge, (2) identifying and gaining access to suitable user knowledge, and (3) analyzing and interpreting user knowledge and integrating it into product development. Our study contributes to the innovation management literature by analyzing the capabilities required to utilize user knowledge throughout the CoPS innovation process. * Both authors contributed equally to this study.

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Crowdsourcing and organizational forms: Emerging trends and research implications

Cited by 90 publications

References 37 publications

Citizen Science: An Information Quality Research Frontier

Citizen Science: An Information Quality Research Frontier

Efetividade do Crowdsourcing como Apoio à Segurança Pública

User knowledge utilization in innovation of complex products and systems: An absorptive capacity perspective

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