“…FlipGrid, VoiceThread), flexible office hours, blogs and discussion boards where instructors and students can post and answer each other’s questions, and clear articulation of communication expectations (e.g. reply time for emails, virtual communication guidelines) are all strategies that can be used to allow students to be known (Joiner and Patterson, 2019; Larson, Aroz and Norden, 2019; Rodriguez-Keyes and Schneider, 2013). Proper training about this technology and careful course planning, conditions that were largely absent in the spring 2020 rush, are needed in order to design and implement these systems (Araujo Dawson and Fenster, 2015).…”