2019
DOI: 10.3390/su11123470
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Cultural Heritage Appraisal by Visitors to Global Cities: The Use of Social Media and Urban Analytics in Urban Buzz Research

Abstract: An attractive cultural heritage is an important magnet for visitors to many cities nowadays. The present paper aims to trace the constituents of the destination attractiveness of 40 global cities from the perspective of historical-cultural amenities, based on a merger of extensive systematic databases on these cities. The concept of cultural heritage buzz is introduced to highlight: (i) the importance of a varied collection of urban cultural amenities; (ii) the influence of urban cultural magnetism on foreign … Show more

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Cited by 15 publications
(8 citation statements)
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“…Furthermore, in the digital age, the consumer has a strong voice and it is inevitable that user generated content (UGC) will be shared by other people in the world [2]. In tourism, the tourist can shape a strong opinion and voice their opinion via online reviews on TripAdvisor, a photo shared on Instagram and Facebook, and posts made on a personal blog [73]. In each of these examples, tourism businesses have no control over the dissemination of information related to their destination, which can influence others' perceptions of the destination.…”
Section: Tourists' Experiences and Destination Attributes On Social Mmentioning
confidence: 99%
See 1 more Smart Citation
“…Furthermore, in the digital age, the consumer has a strong voice and it is inevitable that user generated content (UGC) will be shared by other people in the world [2]. In tourism, the tourist can shape a strong opinion and voice their opinion via online reviews on TripAdvisor, a photo shared on Instagram and Facebook, and posts made on a personal blog [73]. In each of these examples, tourism businesses have no control over the dissemination of information related to their destination, which can influence others' perceptions of the destination.…”
Section: Tourists' Experiences and Destination Attributes On Social Mmentioning
confidence: 99%
“…TripAdvisor (www.tripadvisor.com) was chosen to retrieve reviews written by visitors. TripAdvisor is one of the most recognized and active online travel communities [73,79,80] that is visited by 435 million visitors monthly on average and the reviews on 7 million businesses (e.g., hotels, restaurants, and attractions) are accumulated to the total of 390 million [81]. The information about the business and reviews on Social Networking Service (SNS) has a significant influence on tourists' decision making process [82].…”
Section: Data Source Selectionmentioning
confidence: 99%
“…Cultural tourism destination introduced three drivers and highlighted the importance of cultural facility collections in a city, the impact of city attractiveness for visitors, residents and international tourism and local people appreciation on cultural heritage. Research finding stated that the importance of cultural heritage is significantly affecting the international visitors interest (Kourtit et al, 2019). Other studies investigated the attractiveness concept, place marketing and events through identity and image.…”
Section: The Relationship Between Tourism and Cultural Heritage With Cityattractiveness Performancementioning
confidence: 99%
“…Indeed, tourism activity was a continuously growing machine (Mansilla & Milano, 2018), that, for decades, had been generating constantly rising economic benefits based on increased supply and demand. In fact, this trend could plausibly continue in coming decades and tourism would continue to be a source of income for local and regional economies (Kourtit et al, 2019). Some studies, however, suggest that tourism was sustained by a process where investment was built on the anticipation that visitor numbers would continue to grow indefinitely (Cocola, 2019), but the truth is that, as in many other economic bubbles, such warnings were ignored.…”
Section: Introductionmentioning
confidence: 99%