Cultural safety and patient trust: the Hui Process to initiate the nurse-patient relationship

Experiences of persons with multiple sclerosis of a collaborative care programme: A qualitative study

“…Our study suggests that effective interaction between nurses and patients begins with the nurse's acquaintance with the patient and trust establishment. In different cultures, the nurse–patient connection and trust are the foundation of nursing communication and patient‐centred care (Minton et al, 2022). The introduction process of nurses to patients (Guest, 2016) and trust form the foundations of the therapeutic nurse–patient relationship (Allande‐Cussó et al, 2022).…”

Nursing's curious inattention to the impact of name mispronunciation

“…Kidd et al (2020) assert the need to disrupt intentional mispronunciations or “lazy” attempts at pronunciation as inevitable barriers to care access and equity, and to advocate for active learning and honest efforts toward correct name pronunciation. Minton et al (2022) note that, because we rely on basic spoken language to greet one another and establish health‐care relationships, use of correct name pronunciation demonstrates respect and appreciation for the significance of the identity of the person with whom we are interacting. And as Aspinall et al (2020) remind us, “Nursing must not become silent about things that matter” (p. 1769).…”