“…Research (Wagner, 2000) in Australia consisted of a series of focus groups which determined the following eight themes were critical: technology, communication, teamwork, user focus, business savvy, evidence-based practice, learning and education, and personal traits. In a multicultural examination of LIS skills and competencies in 13 countries, Saunders et al (2013) identified cultural variations in how librarians relate to patrons and patrons’ understanding of the librarian’s role, but found considerable consistency of the kind of skills required. In all the countries that participated in the study, searching skills were considered the most important along with knowledge of information sources, verbal communications, and listening.…”