“…However, in Western countries, where 50% to 70% of long-term care (LTC) residents have dementia (Alzheimer’s Society, 2018; Bjork et al, 2016; Lithgow, Jackson, & Browne, 2012), addressing personally meaningful outcomes in care is challenged by performance indicators that emphasize service standards over personally meaningful outcomes (Kane & Cutler, 2015; Miller & Barrie, 2016). Although attempts to redesign care and systems to foster person-centered and relationship-centered care have emerged (Chisholm et al, 2018; Nolan, Davies, Brown, Keady, & Nolan, 2004; Owen, 2006), the alignment of performance indicators with personally relevant goals has been uneven (Shier, Khodyakov, Cohen, Zimmerman, & Saliba, 2014).…”