“…There have been a number of factors highlighted, in the hospital setting, which contribute to the inadequate provision of analgesia. Factors include ED overcrowding (Richardson et al, 2009;Cameron, 2006;Kelen et al, 2001), an increase in patient acuity level (Forero et al, 2008), age (Hwang et al, 2006;Arendts and Fry, 2006), staff and patient beliefs (Finley et al, 2009;Narayan, 2010), as well as inadequate training and competency levels of emergency staff (Ducharme et al, 2008).…”