Curing the queue

Zonderland, Maartje E.

doi:10.3990/1.9789036533065

Cited by 3 publications

(3 citation statements)

References 149 publications

(221 reference statements)

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“…Open Jackson queueing network is a network consisting of service systems (workstations) on a single server. (Zonderland, 2012). According to Sigman (1990), this open Jackson queueing network is interconnected with each workstation, so it is possible to analyze it separately.…”

Section: Open Jackson Queueing Networkmentioning

confidence: 99%

Implementation of Jackson Queueing Network in General Polyclinic and Dental Polyclinic Patient Services at Jelekong Health Center

Rasyid,

Supian,

Nahar

2023

ijgor

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The buildup in the service system is generally caused because service facilities cannot meet service needs, so service users need time to use the facilities. Health Center is one of the facilities that provide services in the health sector. However, the number of doctors needed in health centers in Indonesia has yet to be met, and the number of patients who are never empty every day causes a buildup in the service system. The application of the service network system using the open Jackson queueing network can model the optimal service system and analyze its performance. The observation method was used to observe patients' arrival and departure times at the Jelekong Health Center, especially in the registration section, general polyclinic, dental polyclinic, and pharmacy, for three days. There was an increase in patient waiting time before being served and time in the system at the general polyclinic after implementation, so one additional service facility was added. Meanwhile, the dental polyclinic experienced decreased patient waiting time before being served and time in the system, so there was no need to add service facilities.

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Section: Open Jackson Queueing Networkmentioning

confidence: 99%

Implementation of Jackson Queueing Network in General Polyclinic and Dental Polyclinic Patient Services at Jelekong Health Center

Rasyid,

Supian,

Nahar

2023

ijgor

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“…The study of law was either practical or non-existent. 30 The method established the way in which a lawyer could find the best legal forms governing the freedom and constraints of a person, company or government (such as a contract or law). 31 Presumably, few readers took heed of this personal (and also very concise) third part about method.…”

Section: Rabelszmentioning

confidence: 99%

The Methodology of Dutch Private Law from the Nineteenth Century Onwards

Jansen¹

2019

RabelsZ

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“…These models are especially useful for single departments or care services, for example, emergency rooms, surgery units, specialty consultations, etc. (Zonderland, ). These tools deal with practical problems when data remain stationary, the natural model stays linear, and any added noise is bounded and Gaussian.…”

Section: Previous Researchmentioning

confidence: 99%

Waiting‐time estimation in walk‐in clinics

Montecinos

Ouhimmou

Chauhan

2016

Int Trans Operational Res

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Medical assistance is offered by walk-in clinics (WC). These clinics must keep track of patients' turn in line. Some private companies offer an extra follow-up service to WC patients, which notifies them when their consultation approaches, so patients can use their free time elsewhere than in the waiting room. This paper aims to develop an applied forecasting approach for consultation service time estimation and waiting-time estimation. A model based on particle filters and mixture models helps to estimate the waiting time for each consultation, using historical and new incoming data from patient consultations. The system considers two types of patients, namely, regular and follow-up. Our method gives an estimate of the waiting time for consultation better than simple statistics.

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Curing the queue

Cited by 3 publications

References 149 publications

Implementation of Jackson Queueing Network in General Polyclinic and Dental Polyclinic Patient Services at Jelekong Health Center

Implementation of Jackson Queueing Network in General Polyclinic and Dental Polyclinic Patient Services at Jelekong Health Center

The Methodology of Dutch Private Law from the Nineteenth Century Onwards

Waiting‐time estimation in walk‐in clinics

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