“…Besides, the phenomenon has a negative impact on the organization, as it affects its normal functioning and reputation and contributes to the escalation of healthcare costs and economic consequences due to absenteeism or the loss of capable staff (Roche et al, 2010;Shi et al, 2017). Besides, patient aggression directly affects nurses' health and mental wellbeing, causing instant injuries, such as bruises, lacerations, head injuries, or dislocations, as well as long-term physical and psychological consequences, including post-traumatic stress disorder (e.g., Madani & Hashemi, 2015). Decreased job satisfaction as a result of facing such incidents may result in nurses' feelings of powerlessness, loss of self-confidence, reduction of working spirit, and professional burnout, often leading to a high turnover of nurses, who change workplaces or quit the profession.…”