Current status of CSR practices in the casino industry: A comparison between the U.S. and Macau

Lee, Seoki; Zhai, Xueting; Lee, Minwoo; Luo, Qi

doi:10.1016/j.jhtm.2021.07.011

Cited by 20 publications

(14 citation statements)

References 56 publications

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“…In the current study, we collected CEO letters and annual reports available on company websites, ranging between 2016 and 2021. This study focuses on publicly traded hotels, casinos, and restaurant firms listed in the Fortune 1000 as suggested by prior research (Bouten et al, 2011, Branco & Rodrigues, 2008; S. Lee et al, 2021).…”

Section: Methodsmentioning

confidence: 99%

Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach

Lee

Sisson

Costa

et al. 2023

Journal of Hospitality & Tourism Research

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As emerging digital technologies have been used for disruptive innovation and business models, an essential component for hospitality researchers and practitioners is to determine the role of disruptive technologies and innovation in hospitality businesses. This study synthesizes prior research on disruptive innovation and identifies disruptive technologies in the hospitality context. A thematic analysis was performed through a computer-assisted qualitative data analysis approach using 23 publicly traded hospitality companies. Results reveal that disruptive technology and innovation are among the most critical strategic aspects in contemporary hospitality firms. This study provides contributions to hospitality researchers and practitioners to implement disruptive technologies for superior business performance. This study is among the first to introduce and synthesize disruptive technologies and innovation in the hospitality context.

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Section: Methodsmentioning

confidence: 99%

Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach

Lee

Sisson

Costa

et al. 2023

Journal of Hospitality & Tourism Research

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“…CSR practices in the banking industry are politically controversial and face institutional pressure (Khan et al, 2020). CSR practices in the casino industry are influenced by culture (Lee et al, 2021). Due to the complexity of CSR practices, the types of CSR practices adopted by firms are also different.…”

Section: Contagion Effect Of Corporate Hypocrisymentioning

confidence: 99%

A novel framework to unearth corporate hypocrisy: Connotation, formation mechanism, manifestation, and contagion effect

Wang

Jamali

et al. 2022

Business Ethics Env & Resp

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Corporate hypocrisy refers to the phenomenon of inconsistency between words and deeds of a firm in the process of fulfilling its social responsibility. Despite the fact that the literature related to corporate hypocrisy has made some progress, there have been very few attempts to scrutinize the topic systematically. In the light of egoistic and altruistic motivations, and capitalizing on social network theory, this study classifies corporate hypocrisy into three types: direct corporate hypocrisy, indirect corporate hypocrisy, and interactive corporate hypocrisy. Considering the differences in the identification of pro-social motivation attributes between companies and the public in releasing/analyzing hypocritical information, a 2 (companies vs. the public) × 2 (egoism vs. altruism) framework of the formation mechanism of corporate hypocrisy was constructed. Nine differentiated manifestations were defined from the perspective of preevent, during the event, and postevent time dimensions of corporate social responsibility (CSR) behaviors and the type of corporate hypocritical behavior. Based on stakeholder theory, the contagion effect of corporate hypocrisy was also analyzed from the perspective of primary and secondary stakeholders, the "immunityinfection" dual-pathway analysis model of the contagion effect of corporate hypocrisy was constructed, and the intervention measures were proposed. A novel framework to understand corporate hypocrisy in the mode of "sending-receiving" was proposed, which can enrich and deepen our understanding of corporate hypocrisy and possible causes and mitigation measures. Conclusions obtained through our study can help the public, governments, and firms to better understand, track, and oversee the phenomenon of corporate hypocrisy and evolve proper guidelines to minimize hypocritical behavior.

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“…CSR reporting provides companies with an opportunity to identify their stakeholders and to reflect on and response their needs and interests [53]. Therefore, the stakeholder theory has become widely adopted to analyze CSR reports [31,53]. Legitimacy theory and stakeholder theory will be used as the theoretical framework in this paper.…”

Section: Legitimacy Theory Stakeholder Theory and Csrmentioning

confidence: 99%

“…Byrd et al [29] used the categorizations of employee, community, and environment for their analysis. Based on the CSR information on websites and standalone CSR reports, Lee et al [31] identified the nine main themes of CSR in the US casino industry. These themes are eventually grouped into four, which are employees, customers (responsible gaming), community, and environment.…”

Section: Responsible Gaming and Csr In Gambling Industrymentioning

confidence: 99%

“…For example, Byrd et al [29] was interested in the structure of CSR reports and how controversial issues are dealt with, but their main subject was controversial companies which also included alcohol and tobacco companies. Tetrevova and Patak [30] and Lee et al [31] tried to reveal mostly which themes are addressed in CSR reporting of casino companies in Czech, the US, and Macao. Leung and Snell [32,33] attempted to discover casinos' communication strategy based on the interview of managements at six Macao casinos and the case study on four Macao and US casinos.…”

Section: Introductionmentioning

confidence: 99%

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Corporate Social Responsibility Reporting in the Casino Industry: A Content Analysis

et al. 2021

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The purpose of this study is to provide preliminary exploration of how corporate social responsibility issues are currently reported and communicated by US major casino companies. Empirical evidence is drawn from standalone CSR reports and websites of the 30 largest casino companies in the US, which is explored through content analysis methodology. This paper finds that there are substantial variations in the reporting and communication of CSR issues by casino companies. While casino companies mainly rely on websites to communicate CSR issues, 23% of the sample companies use standalone CSR reports. Whereas websites tend to provide relatively limited information about CSR activities, standalone CSR reports have a tendency to cover comprehensive CSR themes in a detailed manner. In addition, the content analysis based on website reveals that while most casino companies tend to be passive about responsible gaming, some are trying to behave more actively and responsibly about this issue.

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Current status of CSR practices in the casino industry: A comparison between the U.S. and Macau

Cited by 20 publications

References 56 publications

Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach

Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach

A novel framework to unearth corporate hypocrisy: Connotation, formation mechanism, manifestation, and contagion effect

Corporate Social Responsibility Reporting in the Casino Industry: A Content Analysis

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