“…Thus, the development of e-commerce depends largely on the acceptance and understanding of IT technology by consumers, and prior recognition behaviour is the dominant factor in subsequent behaviour (Bigné-Alcañiz, Ruiz-Mafé, Aldás-Manzano and Sanz-Blas, 2008;Salim, 2018). In some countries or regions, there are still strong restrictions in the development of e-commerce related to low access to the Internet (Gnezdova et al, 2017). The literature recognizes the socio-economic characteristics of individuals as key factors in the analysis of their technological behaviour (Venkatesh, Morris, Davis and Davis, 2003).…”