Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity

Feng, Taiwen; Wang, Dan; Lawton, Alan; Luo, Ben Nanfeng

doi:10.1016/j.jbusres.2019.03.021

Cited by 158 publications

(132 citation statements)

References 75 publications

Supporting

Mentioning

125

Contrasting

Unclassified

Order By: Relevance

“…Green customer learning includes the notion of information acquisition, capability enhancement, and jointly problem solving (Fang & Zou, ; Flint et al, ; Hernández‐Espallardo et al, ). It can facilitate information sharing and mutual understanding between the firm and its customers, provide insights to customers' desires and preferences of environment‐friendly products, and reduce waste disposal alike (Feng, Wang, Lawton, & Luo, ; Kim, Chiou, & Calantone, ). To fulfill customers' needs of reducing environmental risks, the firm is likely to invest greater attention and resources to designing new green products or product components that reduce the consumption of materials or emission of toxic chemicals and provide environmental benefits through recycling and recovery of materials and component parts.…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

Embracing green innovation via green supply chain learning: The moderating role of green technology turbulence

Lisi

Zhu

Yuan

2019

Sustainable Development

113

View full text Add to dashboard Cite

With the increasingly serious environmental contamination and growingly stringent regulatory pressures, firms should embrace green innovation by learning from their supply chain partners. Although green supply chain learning has been suggested to be a crucial approach for enhancing innovative capability, whether and under what conditions it affects green innovation is still unclear. This study investigates the influence of two dimensions of green supply chain learning (i.e., green supplier and customer learning) on two types of green innovation (i.e., green product and process innovation) and the moderating role of green technology turbulence. Survey data collected from 249 Chinese firms were used to test research hypotheses. The findings show that both green supplier and customer learning positively influence green product and process innovation. However, green technology turbulence moderates these relationships differently. Specifically, green technology turbulence strengthens the impacts of green customer learning on green product and process innovation, while weakens the impact of green supplier learning on green process innovation. The moderating effect of green technology turbulence on the link between green supplier learning and green product innovation is insignificant. These results highlight the importance of learning from supply chain partners for sustainable development and firms' agility in adapting to external technological conditions in implementing their environmental practices.

show abstract

Section: Literature Review and Hypothesesmentioning

confidence: 99%

Embracing green innovation via green supply chain learning: The moderating role of green technology turbulence

Lisi

Zhu

Yuan

2019

Sustainable Development

113

View full text Add to dashboard Cite

show abstract

“…In particular, the unknown link between ethical leadership and work performance has recently drawn attention from researchers. Some scholars have tried to reveal the mechanism of the ethical leadership-performance relationship [16][17][18][19][20]. For instance, Walumbwa et al [18] studied the mediation effect of leader-member exchange, organizational identification, and self-efficacy in the relationship between the leader's ethical leadership and the member's work performance.…”

Section: Introductionmentioning

confidence: 99%

Sustainable Influence of Ethical Leadership on Work Performance: Empirical Study of Multinational Enterprise in South Korea

Kang

2019

Sustainability

View full text Add to dashboard Cite

This study empirically examines the route by which managers’ sustainable ethical leadership influences employees’ work performance. The study examines the relationships of four variables: ethical leadership, perceived salience of an ethics code, work performance, and leader–follower distance, operationalized as the frequency of leader–follower interaction. Data were obtained from a large multinational enterprise in South Korea and the questionnaires responses of 196 leader–follower pairs (196 team leaders, 196 employees) were analyzed. The results found that the managers’ ethical leadership positively influenced the employees’ perceived salience of the ethics code of the organization, which, in turn, positively mediated the relationship of ethical leadership to work performance. Furthermore, a conditional indirect effect was found in which the frequency of leader–follower interaction positively moderated the indirect effect of ethical leadership on work performance via perceived salience of the ethics code; specifically, the strength of the indirect effect increased as the frequency of leader–follower interaction increased. The theoretical and practical implications of the results are offered and limitations with suggestions for future study are discussed.

show abstract

“…Firm size, firm age, industry type, and ownership type were selected as control variables (Feng, Wang, Lawton, & Luo, ; Huo et al, 2014; Liu et al, ). We used the natural logarithm of the number of employees and number of years since its establishment to measure firm size and firm age, respectively.…”

Section: Methodsmentioning

confidence: 99%

Does the configuration of macro‐ and micro‐institutional environments affect the effectiveness of green supply chain integration?

2020

Self Cite

View full text Add to dashboard Cite

Despite the importance of the general environment in affecting the effectiveness of green supply chain integration (GSCI), our understanding of the roles of different configurations of macro-and micro-institutional environments remains limited. Based on institutional theory and resource mobilization theory, this study examined the moderating effects of the configurations of macro-and micro-institutional environments on the GSCI performance link employing both a configuration and a contingency perspective. Our findings from a longitudinal survey of 206 Chinese manufacturing firms provide empirical evidence for the coexistence and nature of macro-and micro-institutional environments and their moderating effect on the GSCI performance link. Specifically, the results revealed that Chinese manufacturers can be clustered into three groups with different macro-and micro-institutional environments (i.e., cognizant, sensible, and conscious manufacturers). Furthermore, the configuration of macro-and micro-institutional environments moderates the effect of green supplier integration on social performance, as well as the effects of green customer integration on financial, environmental, and social performance. This study contributes to both the GSCI literature and practices. K E Y W O R D S configuration, green supply chain integration, institutional environment, institutional theory, moderating effect, stakeholder engagement

show abstract

Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity

Cited by 158 publications

References 75 publications

Embracing green innovation via green supply chain learning: The moderating role of green technology turbulence

Embracing green innovation via green supply chain learning: The moderating role of green technology turbulence

Sustainable Influence of Ethical Leadership on Work Performance: Empirical Study of Multinational Enterprise in South Korea

Does the configuration of macro‐ and micro‐institutional environments affect the effectiveness of green supply chain integration?

Contact Info

Product

Resources

About