Customer requirements for urban public transport mobile application

Strenitzerová, Mariana

doi:10.1016/j.trpro.2021.06.010

Cited by 12 publications

(4 citation statements)

References 15 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Traffic congestion is a major issue in urban areas leading to increased carbon emissions and time wastage. By utilizing AI algorithms mobile apps can analyze real-time traffic data predict congestion patterns and suggest alternate routes to users thereby reducing travel time and fuel consumption [5]. This not only enhances individual commute experiences but also contributes to a significant reduction in greenhouse gas emissions.…”

Section: Urban Development Implicationsmentioning

confidence: 99%

The Contribution of AI-Powered Mobile Apps to Smart City Ecosystems

Bayashot

2024

JSEA

View full text Add to dashboard Cite

In the groundbreaking study "The Contribution of AI-powered Mobile Apps to Smart City Ecosystems," authored by Zaki Ali Bayashot, the transformative role of artificial intelligence (AI) in urban development is meticulously examined. This comprehensive research delineates the multifaceted ways in which AI-powered mobile applications can significantly enhance the efficiency, sustainability, and livability of urban environments, marking a pivotal step towards the realization of smart cities globally. Bayashot meticulously outlines the critical areas where AI-powered apps offer unprecedented advantages, including urban mobility, public safety, energy management, and environmental monitoring. By leveraging AI's capabilities, these applications not only streamline city operations but also foster a more sustainable interaction between city dwellers and their environment. The paper emphasizes the importance of data-driven decision-making in urban planning, showcasing how AI analytics can predict and mitigate traffic congestion, optimize energy consumption, and enhance emergency response strategies. The author also explores the social implications of AI in urban settings, highlighting the potential for these technologies to bridge the gap between government entities and citizens. Through engaging case studies, Bayashot demonstrates how participatory governance models, enabled by AI apps, can promote transparency, accountability, and citizen engagement in urban management. A significant contribution of this research is its focus on the challenges and opportunities presented by the integration of AI into smart city ecosystems. Bayashot discusses the technical, ethical, and privacy concerns associated with AI applications, advocating for a balanced approach that ensures technological advancements do not come at the expense of civil liberties. The study calls for robust regulatory frameworks to govern the use of AI in public spaces, emphasizing the need for ethical AI practices that respect privacy and promote inclusivity. Furthermore, Bayashot's research underscores the necessity of cross-disciplinary collaboration in the development and implementation of How to cite this paper: Bayashot, Z.A. ( 2024) The

show abstract

Section: Urban Development Implicationsmentioning

confidence: 99%

The Contribution of AI-Powered Mobile Apps to Smart City Ecosystems

Bayashot

2024

JSEA

View full text Add to dashboard Cite

show abstract

“…It is crucial for application developers to take into account user opinions and ideas to improve app quality. It is thus possible to respond to pressure to reduce pollutant emissions and eliminate car travel as much as possible to promote the use of public transport in larger cities (Di Pietro, Guglielmetti Mugion, Mattia, Renzi, Toni, 2015;Strenitzerova, Stalmachova, 2021). A kind of feedback loop is noticeable here, namely access and possession of mobile devices determines the development of services and mobile applications.…”

Section: Digitalization In Transportmentioning

confidence: 99%

The impact of digitalization on society in the context of public services in Poland

Piątkowski

Misztal

2022

Prace KGP PTG

View full text Add to dashboard Cite

The aim of this article is to demonstrate the impact of digitalization on society in the area of public services in Poland. This issue must be recognised as extremely important, because digitalization is one of the elements driving the development of the national economy and contributing to its socio-economic development, as well as supporting the emergence of information society. The article presents the benefits and threats of digitalization of public services in Poland from a user perspective in the areas of administration, education and transport. The authors attempt to answer the question of how digitalization has changed the accessibility to public services in the areas mentioned, as well as how it affects society. The article is descriptive and analytical in nature and was developed on the basis of a literature review, as well as available statistical data from the Eurostat and CSO databases.

show abstract

“…A mobile application is considered as an additional program or software that is installed on a handheld device (phone or smartphone). Called a mobile application because it is installed or downloaded on a device that is easy to carry, so it can be accessed anytime and anywhere [3]. Mobile phones or smartphones have limitations such as mobile context, connections, small screens, different resolutions, limited power capabilities, and different data entry methods from other devices [4].…”

Section: Introductionmentioning

confidence: 99%

Evaluation and User Interface Design Improvement Recommendations of the Immigration Service Application Using Design Thinking

Hendarto,

Werdiningsih,

Kartono

2024

BAREKENG: J. Math. & App.

View full text Add to dashboard Cite

The M-Paspor application is an immigration service application. It is an application that is officially managed by the Directorate General of the Ministry of Law and Human Rights of the Republic of Indonesia. With this online service system, people who wish to apply for passports do not need to come to the office and stand in line to make passports, now they only need to access the Directorate General of Immigration's website or this mobile-based application to submit an application. This study aims to evaluate and provide recommendations for user interface improvements that can be proposed to improve the user experience of the M-Paspor application. This research used the design thinking method. Design thinking itself consists of five stages, namely empathy, define, idea, prototype, and test. Some of the problems in the user experience of the M-Paspor application are the confusing flow and interface, the loading process takes too long, the information guide is not informative, the display is boring and inconsistent. The user experience of the M-Paspor application has been tested with 15 respondents through five usability test task scenarios. The test results shown that the average aspect of effectiveness is 100%, the average aspect of efficiency is 0.133 goals/second with a range of 0.197 goals/second, and the average aspect of user satisfaction is 5.1 with a range of 2.4 (from a scale of 1 to 7).

show abstract

Customer requirements for urban public transport mobile application

Cited by 12 publications

References 15 publications

The Contribution of AI-Powered Mobile Apps to Smart City Ecosystems

The Contribution of AI-Powered Mobile Apps to Smart City Ecosystems

The impact of digitalization on society in the context of public services in Poland

Evaluation and User Interface Design Improvement Recommendations of the Immigration Service Application Using Design Thinking

Contact Info

Product

Resources

About