Customer Value Co-Creation: Environmental Sustainability as a Tourist Experience

Elliot, Esi Abbam; Adams, Russell; Tsetse, Ernest Kafui Kwasi

doi:10.3390/su151310486

Cited by 7 publications

(3 citation statements)

References 61 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Wisatawan dapat berpartisipasi dalam kegiatan seperti menanam pohon, memantau satwa liar atau membersihkan lingkungan. Melalui partisipasi ini, pengunjung tidak hanya merasakan destinasi ekowisata tetapi juga berkontribusi pada upaya konservasi dan pengembangan masyarakat setempat (Elliot et al, 2023). Hal ini menciptakan nilai bersama antara wisatawan, operator ekowisata, dan masyarakat lokal.…”

Section: Hasil Dan Pembahasanunclassified

Implementasi faktor manajemen tata kelola ekowisata sebagai strategi dalam mendorong kinerja ekowisata berkelanjutan

Rumangkit,

Aditiya Pratama,

Khairi

et al. 2023

E-BISMA

View full text Add to dashboard Cite

Penelitian ini bertujuan untuk mengeksplorasi entreprenurial marketing, entrepreneurial orientation, entrepreneurial intention, leadership, value co-creation, smart tourism, dan sustainable tourism performance. Metode penelitian yang digunakan adalah metode kualitatif dengan wawancara mendalam digunakan dalam teknik pengumpulan data. Narasumber dalam penelitian ini adalah pengelola dari ekowisata yang berbasis ekowisata karst, bahari, hutan, pegunungan, dan flora-fauna. Hasil penelitian menunjukkan bahwa dari sisi enteprenurial marketing pengelola sudah menggunakan paket wisata untuk mendorong wisatawan datang berkunjung. Dari segi entrepreneurial orientation dan entrepreneurial intention, bahwa dampak dari ekowisata meningkatkan minat dan orientasi warga sekitar untuk membuat sebuah usaha. Dari segi kepemimpinan dan value co-creation, pemimpin lebih memiliki gaya empowerment atau penguatan bagi masyarakat, serta masyarakat pun mau berkolaborasi bersama sama untuk meningkatkan kualitas layanan. Smart tourism juga sudah dimplementasikan dengan baik dengan ekowisata sudah menggunakan teknologi untuk promosi, dan melakukan riset kepuasaan pengunjung untuk menjaga kinerja ekowisata yang berkelanjutan.

show abstract

Section: Hasil Dan Pembahasanunclassified

Implementasi faktor manajemen tata kelola ekowisata sebagai strategi dalam mendorong kinerja ekowisata berkelanjutan

Rumangkit,

Aditiya Pratama,

Khairi

et al. 2023

E-BISMA

View full text Add to dashboard Cite

show abstract

“…Driven by environmental concerns arising from economic activity in recent decades, consumers are increasingly demanding the use of "green components" throughout a product's life cycle, from design to disposal [1,2]. To meet this growing preference for sustainable products, firms are transforming their business models by embracing value co-creation with customers [3][4][5][6][7]. For example, after collaborating with consumers on their preferences, Adidas committed to using 100% Better Cotton Initiative cotton by 2018 and transitioning to fully recycled polyester by 2024 [8].…”

Section: Introductionmentioning

confidence: 99%

The Implications of the Spillover Effect Related to Green Co-Creation in a Supply Chain

Kong,

Shao,

Wang

et al. 2024

Sustainability

View full text Add to dashboard Cite

Driven by environmental concerns, firms close to end-users are increasingly co-creating with customers for green product development within their supply chains. However, a challenge called “spillover” can hinder the incentive for green co-creation by these firms. This paper examines the spillover issue in a dual-channel structure, where downstream firms implement co-creation with customers for green product development. Our findings indicate that spillover from green investments can negatively impact the investing firm’s profits. However, in low-competition scenarios, spillover benefits the supplier and customers within the supply chain. Additionally, under specific circumstances, it can improve overall supply chain performance. Crucially, to safeguard the sustainability of green co-creation in supply chains and prevent detrimental co-destruction, we propose implementing revenue-sharing contracts that can generate Pareto improvements, benefiting all green supply chain members. As a result, unlike traditional intellectual property protection, which hinders spillover, this study offers an alternative strategy that is also somewhat complementary, promoting collaboration over restrictions to leverage the positive aspects of spillover.

show abstract

“…Previous research has shown connections between co-creation and sustainability. For instance, Elliot et al [10] conclude that customer value co-creation improves environmental sustainability. Botti and Monda [11] introduce a theoretical framework with the main aspects of eHealth ecosystems and identify the main conditions for fostering value co-creation.…”

Section: Introductionmentioning

confidence: 99%

Thirty Years of Research and Methodologies in Value Co-Creation and Co-Design

Avila-Garzon,

Bacca-Acosta

2024

Sustainability

View full text Add to dashboard Cite

Value co-creation and co-design strengthen the development of projects and initiatives that involve working with people from interdisciplinary areas. Moreover, both concepts have been adopted in contexts such as health, marketing, education, social issues, software/hardware design, and economic contexts, among others. Co-creation can be one of the strategies to achieve the Sustainable Development Goal (SDG) 17 because co-creation can be a means to implement global partnerships for sustainable development. However, there is a lack of research on methodologies for co-design and co-creation. To fill this gap in the literature in this study, we review studies about value co-creation and co-design and present an overview of the methodologies reported in the literature. The first part of this review was conducted as a bibliometric analysis based on 3858 (co-design) and 3524 (co-creation) scientific documents retrieved from the Scopus database. For the second part, a scoping review was conducted based on the analysis of 71 studies related to co-creation methodologies and 96 in the case of co-design. As a result, we identified 32 methodologies for co-creation and 26 methodologies for co-design. Co-creation and co-design add value to processes with different stakeholders, such as implementing innovations to provide better service in information systems of a wide range of contexts.

show abstract

Customer Value Co-Creation: Environmental Sustainability as a Tourist Experience

Cited by 7 publications

References 61 publications

Implementasi faktor manajemen tata kelola ekowisata sebagai strategi dalam mendorong kinerja ekowisata berkelanjutan

Implementasi faktor manajemen tata kelola ekowisata sebagai strategi dalam mendorong kinerja ekowisata berkelanjutan

The Implications of the Spillover Effect Related to Green Co-Creation in a Supply Chain

Thirty Years of Research and Methodologies in Value Co-Creation and Co-Design

Contact Info

Product

Resources

About