2011
DOI: 10.1504/ijrm.2011.043795
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Customers confidence and trust towards privacy policy: a conceptual research of hotel revenue management

Abstract: This empirical research involves determination on customers' confidence on hotel's custodian of customers' personal information as Kao et al. (2008) suggests that increase customers' confidence may enhance customers' satisfaction experiential value and may imply revenue potential. Customers demand assurance that their personal data will be safe and secure. A confident and satisfied customer may spread favourable words of mouth about hotel privy image that will eventually bring about positive impact on revenue.… Show more

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Cited by 11 publications
(8 citation statements)
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“…This problem, in principle, can be solved in two ways: either by highlighting additional agents that would categorize knowledge using the knowledge otology and connect the necessary agents to the solution of the problem, or by endowing all agents with the ability to independently search for the necessary relevant knowledge in the system, which, in fact, is a self-organization of knowledge. Such an understanding of the self-organization of knowledge is closely related to the concept of emergent intelligence, which arises spontaneously in the society consisting of individual simple Oleg Vasylovych Moroz: Model of Self-organizing Knowledge Representation and Organizational Knowledge Transformation agents that are fundamental thinking beings [38]. Thus, it can be argued that the emergent self-organization of knowledge is just the prerequisite for the creation of collective intelligence.…”
Section: Genetic Algorithmsmentioning
confidence: 99%
“…This problem, in principle, can be solved in two ways: either by highlighting additional agents that would categorize knowledge using the knowledge otology and connect the necessary agents to the solution of the problem, or by endowing all agents with the ability to independently search for the necessary relevant knowledge in the system, which, in fact, is a self-organization of knowledge. Such an understanding of the self-organization of knowledge is closely related to the concept of emergent intelligence, which arises spontaneously in the society consisting of individual simple Oleg Vasylovych Moroz: Model of Self-organizing Knowledge Representation and Organizational Knowledge Transformation agents that are fundamental thinking beings [38]. Thus, it can be argued that the emergent self-organization of knowledge is just the prerequisite for the creation of collective intelligence.…”
Section: Genetic Algorithmsmentioning
confidence: 99%
“…Reference [45] proposed a heart disease prediction framework called "Hybridization" that combined several machine learning algorithms into a single model. The Cleveland datasets from the online machine learning repository of the UCI consisting of 303 instances and 14 features were used in the model training and testing processes.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The earlier data sets have focused only on a limited set of distractions and many of them are not publicly available. StateFarm's distracted driver detection competition on Kaggle defined ten postures to be detected [38]. This was the first set of data to consider a wide variety of distractions and was available to the public.…”
Section: Related Workmentioning
confidence: 99%