Cyber-bystanders’ reactions toward tourism companies’ prejudice practice during the COVID-19 pandemic

Liu, Jingyu; Long, Anna C. J.; Li, Minglong; Bai, Billy

doi:10.1016/j.jhtm.2021.09.002

Cited by 8 publications

(3 citation statements)

References 51 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…However, this effect had not been explored from a moral perspective. Unlike previous studies that demonstrated moral disengagement as a mediator (Liu et al, 2021), we argue that it is a key underlying mechanism that moderates the effect of stigmatization on tour guides' negative behaviors. By investigating the moderating role of moral disengagement, our findings indicate that lower moral disengagement was not significantly responsive to the effect between self-identity threat and tour guides' interpersonal deviance behavior.…”

Section: Theoretical Implicationscontrasting

confidence: 98%

Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement

et al. 2022

Self Cite

View full text Add to dashboard Cite

Severe tour guide stigma is a significant problem hindering tourism development. Based on self-identity threat and moral disengagement theory, this study analyzed the relationship between tour guide stigmatization and tour guides’ interpersonal deviance behavior. Survey data collected from 241 tour guides at three different points in time showed that tour guide stigmatization was positively related to tour guides’ interpersonal deviance behavior and that self-identity threat mediated this effect. The results also show that moral disengagement moderated the effect of tour guides’ self-identity threat on interpersonal deviance behavior, as well as the indirect effect of tour guide stigmatization on tour guides’ interpersonal deviance behavior via self-identity threat. This study enriches theoretical research on tour guide stigmatization and offers practical suggestions for solving stigmatization problems for tour guides and organizations.

show abstract

Section: Theoretical Implicationscontrasting

confidence: 98%

Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement

et al. 2022

Self Cite

View full text Add to dashboard Cite

show abstract

“…Indeed, a large-scale study of 1,726 health care providers across seven countries shows that their nationality is significantly associated with all items of the Stigma COVID-19 Healthcare Providers tool, which suggests that national level differences may contribute to HCWs' COVID-19-related stigma perception (Nashwan et al, 2022b ). Thus, we urge more future work to explore the lesser noticed antecedents—for example, third-party's reactions to discriminatory and prejudicial behaviors posed by stigmatizers may serve as a helping hand for victims and potentially reduce COVID-19-related stigma (Liu et al, 2021 ). For the outcomes, research has mainly investigated the health outcomes (especially mental health) of COVID-19-related stigma at the expense of ignoring important non-health outcomes, which may overlook the opportunity to detect social problems that result from COVID-19-related stigma at early stage.…”

Section: Suggestions For Researchmentioning

confidence: 99%

The scar that takes time to heal: A systematic review of COVID-19-related stigma targets, antecedents, and outcomes

et al. 2022

View full text Add to dashboard Cite

COVID-19, as a crucial public health crisis, has affected our lives in nearly every aspect. Besides its major health threats, COVID-19 brings severe secondary impacts, one of which is the rise of social stigma. Although numerous studies have examined the antecedents and outcomes of COVID-19-related stigma, we still lack a systematic understanding of who is being stigmatized during the COVID-19 pandemic, what exacerbates COVID-19-related stigma, and what impacts COVID-19-related stigma has on victims. Therefore, this review aims to provide a systematic overview of COVID-19-related stigma. With 93 papers conducted with 126,371 individuals in more than 150 countries and territories spanning five continents, we identify three targets that have received the most research: Chinese/Asian people, (suspected) patients and survivors, and healthcare workers. Furthermore, we find that for each stigma target, characteristics of the stigmatized, stigmatizer, and context contribute to COVID-19-related stigma and that this stigma negatively influences victims' health and non-health outcomes. We call for future research to provide a more integrative, balanced, and rigorous picture of COVID-19-related stigma via conducting research on neglected topics (e.g., contextual factors that contribute to stigma toward HCWs) and stigma interventions and using a longitudinal design. In practice, we urge governments and institutions (e.g., ministries of public health, hospitals) to pay close attention to stigma issues and to promote safe and inclusive societies.

show abstract

“…For the antecedents, research targeting Chinese/Asian people has evenly focused on exploring the antecedents of the stigmatized, stigmatizer, and context, while research targeting (suspected) patients and survivors has focused more on antecedents of stigmatizer and research targeting HCWs has tended to ignore the antecedents of context, which may limit our complete understanding of how to reduce or even prevent COVID-19-related stigma. Thus, we urge more future work to explore the lesser noticed antecedents-for example, third-party's reactions to discriminatory and prejudicial behaviors posed by stigmatizers may serve as a helping hand for victims and potentially reduce COVID-19-related stigma 118 . For the outcomes, research has mainly investigated the health outcomes (especially mental health) of COVID-19-related stigma at the expense of ignoring important non-health outcomes, which may overlook the opportunity to detect social problems that result from COVID-19-related stigma at early stage.…”

Section: Suggestions For Researchmentioning

confidence: 99%

The scar that takes time to heal: A systematic review of COVID-19-related stigma targets, antecedents, and outcomes

Zhang¹,

Chen²,

Yao³

et al. 2022

Preprint

View full text Add to dashboard Cite

COVID-19, as a crucial public health crisis, has affected our lives in nearly every aspect. Besides its major health threats, COVID-19 brings severe secondary impacts, one of which is the rise of social stigma. Although numerous studies have examined the antecedents and outcomes of COVID-19-related stigma, we still lack a systematic understanding of who is being stigmatized during the COVID-19 pandemic, what exacerbates COVID-19-related stigma, and what impacts COVID-19-related stigma has on victims. Therefore, this review aims to provide a systematic overview of COVID-19-related stigma. With 96 papers conducted with 134,142 individuals in more than 150 countries and territories spanning five continents, we identify three targets that have received the most research: Chinese/Asian people, (suspected) patients and survivors, and healthcare workers. Furthermore, we find that for each stigma target, characteristics of the stigmatized, stigmatizer, and context contribute to COVID-19-related stigma and that this stigma negatively influences victims’ health and non-health outcomes. We call for future research to provide a more integrative, balanced, and rigorous picture of COVID-19-related stigma via conducting research on neglected topics and stigma interventions and using a longitudinal design. In practice, we urge governments and institutions to pay close attention to stigma issues and to promote safe and inclusive societies.

show abstract

Cyber-bystanders’ reactions toward tourism companies’ prejudice practice during the COVID-19 pandemic

Cited by 8 publications

References 51 publications

Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement

Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement

The scar that takes time to heal: A systematic review of COVID-19-related stigma targets, antecedents, and outcomes

The scar that takes time to heal: A systematic review of COVID-19-related stigma targets, antecedents, and outcomes

Contact Info

Product

Resources

About