Cyber Place Management and Crime Prevention: The Effectiveness of Cybersecurity Awareness Training Against Phishing Attacks

Abstract

Criminologists and crime prevention practitioners recognize the importance of geographical places to crime activities and the role that place managers might play in effectively preventing crime. Indeed, over the past several decades, a large body of work has highlighted the tendency for crime to concentrate across an assortment of geographic areas, where place management tends to be absent or weak. Nevertheless, there has been a paucity of research evaluating place management strategies and cybercrime within the virtual domain. The purpose of this study was to investigate the effectiveness of place management techniques on reducing cybercrime incidents in an online setting. Using data derived from the information technology division of a large urban research university in the United States, this study evaluated the impact of an anti-phishing training program delivered to employees that sought to increase awareness and understanding of methods to better protect their “virtual places” from cybercrimes. Findings are discussed within the context of the broader crime and place literature.

Influence of Human Factors on Cyber Security within Healthcare Organisations: A Systematic Review

“…As noted in Figure 2 , the topic of cybersecurity in confluence with organisational awareness and training is a necessity. It is also evident that the frequency of such articles becoming published is gradually increasing year over year, even in the short span of six months in 2021 [ 3 , 7 , 17 , 22 , 23 , 24 , 26 , 34 , 38 , 39 , 40 , 41 ]. The total number of articles in this domain is already almost half the number of published articles from last year, and more than 75% of the articles from 2019.…”

“…In RQ1, we identified the nature of cybersecurity attacks being experienced by healthcare organisations, and the articles selected in the review received higher rankings than the papers with a lower ranking. This is due to the fact that several articles reported studies on the impact of ransomware (e.g., WannaCry) [ 20 , 32 , 42 , 43 ] and phishing attacks [ 9 , 10 , 13 , 14 , 15 , 41 , 44 , 45 , 46 , 47 ], to name a few being launched against healthcare organisations.…”

“…The percentage of articles addressing the organisational cyber resilience policies and governance is found to be less reported (as outlined in RQ2, [ 6 , 17 , 30 , 31 ]), along with the number of articles that address methodologies for healthcare organisations to conduct cybersecurity risk assessments (as presented in RQ3, [ 7 , 17 , 25 , 40 , 41 , 43 , 48 , 49 ]). The articles reporting on the training and awareness of cybersecurity among healthcare stakeholders are presented in the literature with equal distribution of relevance as highlighted in Figure 3 for RQ4 [ 8 , 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 ].…”

“…A well-known social engineering method is phishing. The role and impact of phishing attacks have been well studied in the literature [ 8 , 9 , 10 , 13 , 15 , 16 , 17 , 18 , 41 , 43 , 55 , 56 ].…”

The Driving Force Behind Cybercrime: Cyber Resilience and Cybercriminology

“…is very important. Back and Guerette (2021) address a timely and critical topic with their attention to cybersecurity and cyberspace management tactics. The authors examine whether cybersecurity awareness, as gleaned through university provided trainings, can minimize the risk of phishing victimizations.…”