Cyberloafing in the workplace: mitigation tactics and their impact on individuals’ behavior

Khansa, Lara; Barkhi, Reza; Ray, Soumya; Davis, Zachary

doi:10.1007/s10799-017-0280-1

Cited by 27 publications

(41 citation statements)

References 72 publications

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“…However, an employee who is involved in cyberloafing for 2 hours per day uses the internet for information (Andel, Kessler, Pindek, Kleinman, & Spector, 2019). This causes the organization to become worried about employee cyberloafing behavior because they neglect their responsibilities for their work by surfing the internet for their personal interests (Khansa, Barkhi, Ray, & Davis, 2017). Recent developments suggest that cyberloafing in the workplace has been recognized as a form of counterproductive behavior that endangers organizations (Pindek, Krajcevska, & Spector, 2018).…”

Section: Introductionmentioning

confidence: 99%

Explaining Cyberloafing Behavior: The Role of General Strain Theory

Sulistyan¹,

Ermawati²

2020

WIGA: JPIE

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The internet has changed the way employees get things done. However, many have not been on target regarding the use of the internet among employees. The availability of internet facilities in many organizations is used for personal gain or what is often referred to as cyberloafing behavior. General strain theory in this research is used to explain cyberloafing behavior. This behavior is not a criminal act but violates organizational regulations caused by organizational support and employee work stress. This study aims to assess the role of organizational support and reduce employee stress levels and cyberloafing behavior. The method used is in the form of PLS by involving 330 government employees in Lumajang Regency as a sample. The results showed that the organizational support felt by employees was able to reduce work stress. Employees who feel work stress will tend to behave cyberloafing. The existence of high organizational support has increased employee cyberloafing behavior. The higher the perceived organizational support, the lower the level of employee work stress, and cyberloafing behavior. An important finding in this study is that the general strain theory has been able to prove the existence of cyberloafing behavior caused by organizational support and employee work stress.

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Section: Introductionmentioning

confidence: 99%

Explaining Cyberloafing Behavior: The Role of General Strain Theory

Sulistyan¹,

Ermawati²

2020

WIGA: JPIE

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show abstract

“…Given the potential concerns and risks related to the Internet usage, organizations often adopt various policies to regulate employees' Internet usage (e.g., Bock et al, 2010;Wong et al, 2005). Internet monitoring is one such policy that has been widely discussed in prior literature and adopted in organizations (Khansa et al, 2017;Khansa et al, 2018). It was reported that 63% of employers monitor employees' Internet connections in the US (Posey et al, 2011).…”

Section: R1-7mentioning

confidence: 99%

Examining the side effects of organizational Internet monitoring on employees

Jiang

Tsohou

Siponen

et al. 2020

INTR

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PurposeInternet monitoring in organizations can be used to monitor risks associated with Internet usage and information systems in organizations, such as employees' cyberloafing behavior and information security incidents. Extant research has mainly discussed the effect of Internet monitoring in achieving the targeted goals (e.g. mitigating cyberloafing behavior and information security incidents), but little attention has been paid to the possible side effects of Internet monitoring. Drawing on affective events theory, the authors attempt to reveal that Internet monitoring may cause side effects on employees' Internet usage policy satisfaction, intrinsic work motivation and affective organizational commitment.Design/methodology/approachThe authors conducted a field experiment in a software development company. In total, 70 employees participated in the study. Mann–Whitney U test was employed to analyze the data.FindingsThe results suggest that Internet monitoring decreased employees' satisfaction with the Internet usage policy, intrinsic work motivation, as well as affective organizational commitment.Originality/valueThis study contributes to the literature by examining the side effects of Internet monitoring on employees. It also has implications for organizations to make appropriate decisions regarding whether to implement Internet monitoring.

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“…Note that it is challenging to obtain a full ordering as the number of alternatives increases. According to the small probability event principle, we set a threshold for the approximate probability to simplify the categories used for sorting in the SMAA‐ER method; we use p < .05 (Khansa, Barkhi, Ray, & Davis, ).…”

Section: Numerical Examplementioning

confidence: 99%

A stochastic multicriteria acceptability analysis–evidential reasoning method for uncertain multiattribute decision‐making problems

et al. 2019

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Evidential reasoning (ER) is an effective approach for assessing alternatives with uncertain attribute values in the context of decision making. For the ER approach to be able to handle variations in the weights of uncertain attributes in an appropriate manner, this paper proposes a method to solve problems of uncertain multiattribute decision making that involve both uncertain attribute values and uncertain attribute weights, which this method does by combining the ER approach and stochastic multicriteria acceptability analysis‐2 (SMAA‐2). First, the uncertainty in attribute values is described by using a belief decision matrix as in the ER approach. The analytical ER algorithm is then used to create the utility function in the SMAA‐2 model, and that function is used to calculate the probability of different sorting positions of the decision units under weight‐related restrictions. Finally, the results of ranking are obtained by combining the sorting weights. An example is provided to verify the effectiveness of the proposed method.

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Cyberloafing in the workplace: mitigation tactics and their impact on individuals’ behavior

Cited by 27 publications

References 72 publications

Explaining Cyberloafing Behavior: The Role of General Strain Theory

Explaining Cyberloafing Behavior: The Role of General Strain Theory

Examining the side effects of organizational Internet monitoring on employees

A stochastic multicriteria acceptability analysis–evidential reasoning method for uncertain multiattribute decision‐making problems

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