Data Analysis Using NLP to Sense Human Emotions Through Chatbot

Rahat, Fardin Rizvy; Mim, Md. Shahriar; Mahmud, Aqil; Islam, Ishraqul; Mahbub, Mohammed Julfikar Ali; Mehedi, Md Humaion Kabir; Rasel, Annajiat Alim

doi:10.1007/978-3-031-12641-3_6

Cited by 2 publications

(1 citation statement)

References 9 publications

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“…Chatbot models are considered the most efcient NLP programs, demonstrating accurate performance across various existing datasets for diferent NLP problems, including question answering, translation, news article generation, sentiment analysis (opinion mining), and unscrambling words. Tis has been highlighted in literature by several researchers [3][4][5].…”

Section: Introductionmentioning

confidence: 99%

News Classification and Categorization with Smart Function Sentiment Analysis

Nkongolo Wa Nkongolo

2023

International Journal of Intelligent Systems

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Search engines are tools used to find information on the Internet. Since the web has a plethora of websites, the engine queries the majority of active sites and builds a database organized according to keywords utilized in the search. Because of this, when a user types a few descriptive words on the home page of the search engine, the search function lists websites corresponding to these keywords. However, there are some problems with this search approach. For instance, if a user wants information about the word Jaguar, most search results are animals and cars. This is a polysemic problem that forces search engines to always provide the most popular but not the most relevant results. This article presents a study of using sentiment technology to help news classification and categorization and improve the classification accuracy. We have introduced a smart search function embedded into a search engine to tackle polysemic issues and record relevant results to determine their sentimentality. Therefore, this study presents a topic that involves several aspects of natural language processing (NLP) and sentiment analysis for news categorization and classification. A web crawler was used to collect British Broadcasting Corporation (BBC) news across the Internet, carried out preprocessing of text by using NLP, and applied sentiment analysis methods to determine the polarity of the processed text data. The sentimentality represents negative, positive, or neutral polarities assigned by the sentiment analysis algorithms. The research utilized the BBC news site to collect different information using a web crawler and a database to explore the sentimentality of BBC news. The natural language toolkit (NLTK) and BM25 indexed and preprocessed patterns in the database. The experimental results depict the proposed search function surpassing normal search with an accuracy rate of 85%. Moreover, the results show a negative polarity of BBC news using the Sentistrength algorithm. Furthermore, the Valence Aware Dictionary and sEntiment Reasoner (VADER) was the best-performing sentiment analysis model for news classification. This model obtained an accuracy of 85% using data collected with the proposed smart function.

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Section: Introductionmentioning

confidence: 99%