2021
DOI: 10.1002/awwa.1824
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Data Management Programs Offer Multiple Benefits

Abstract: Key Takeaways Water systems should work toward developing data management programs that extend the knowledge gained from routine water quality monitoring. Developing routine data‐based reports or data‐driven dashboards can help utilities proactively manage their drinking water distribution systems. Adopting open‐source scripted software can help systems automate many data‐driven tasks while reducing errors, allowing operators to access needed information faster to make data‐informed decisions.

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Cited by 3 publications
(1 citation statement)
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“…Water utilities can establish standard descriptors for their call centers and then set action thresholds, such as X number of complaints within an eight‐ or 24‐hour period from a single pressure district in the distribution system. Tools are available for establishing databases, analyzing complex data, comparing the data with operational trends, and providing routine reports (Bradley et al 2021). However, more case studies are needed for applying these tools.…”
Section: Consumer Complaint Monitoringmentioning
confidence: 99%
“…Water utilities can establish standard descriptors for their call centers and then set action thresholds, such as X number of complaints within an eight‐ or 24‐hour period from a single pressure district in the distribution system. Tools are available for establishing databases, analyzing complex data, comparing the data with operational trends, and providing routine reports (Bradley et al 2021). However, more case studies are needed for applying these tools.…”
Section: Consumer Complaint Monitoringmentioning
confidence: 99%