“…We adopt the methodology presented in [9] considering its sophisticated research design, which is clearly demonstrated to the reader via Firstly, as clarified in the last section, the research scope is defined as the DM applications in banking post 2013. The search process follows the usual approach by defining a range of keywords, where we employed the significant terms for both banking and DM techniques, including banking, fraud detection, credit card, credit scoring, risk management, deposit, mortgage, debit, loan, CRM, bank marketing; and data mining, clustering, text mining, classification and other specific DM technique terms.…”