Data Mining for Web-Based Support Systems: A Case Study in e-Custom Systems

Razmerita, Liana; Kirchner, Kathrin

doi:10.1007/978-1-84882-628-1_18

Cited by 4 publications

(1 citation statement)

References 20 publications

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“…A number of these studies focus on web-based decision support from the online customer's perspective (O'keefe & Mceachern, 1998;Chiasson & Lovato, 2001;Grenci & Todd, 2002;Manshady & Dai, 2005;Levent, 2007;Kim et al, 2007;Razmerita & Kirchner, 2010). Most of these studies focused on conceptual models without establishing practical decision support prototypes.…”

Section: Background Review: the Evolution Of Intelligent Supportmentioning

confidence: 99%

Ebdmss

Wang

Lupton

Rawlinson

et al. 2010

International Journal of Decision Support System Technology

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This paper describes a Web-based intelligent decision making support system (DMSS) to deliver balanced scorecard (BSC) based modelling and analysis in support of strategic E-business management. This framework supports E-business managers during the strategy making process in a comprehensive, integrated, and continuous manner. The paper demonstrates how practitioners can use this system to deliver a wide range of embodied E-business strategy expertise in support of real-time decision making.

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Section: Background Review: the Evolution Of Intelligent Supportmentioning

confidence: 99%

Ebdmss

Wang

Lupton

Rawlinson

et al. 2010

International Journal of Decision Support System Technology

View full text Add to dashboard Cite

show abstract

Towards the architecture of a decision support ecosystem for system component selection

Axelsson

Franke

Carlson

et al. 2017

2017 Annual IEEE International Systems Conference (SysCon)

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Web-Based Decision Support for E-Business Strategies: A Balanced Scorecard Approach

Fen

Mora

Raisinghani

2015

Int. J. Info. Tech. Dec. Mak.

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This paper describes the design and proof of concept of a web-based e-business decision-making support system (EBDMSS), to deliver a balanced scorecard (BSC)-based modeling and analysis in support of e-business strategic management. EBDMSS is designed, built and validated through a conceptual design research method. Its design is theoretically underpinned in three DMSS design schemes: an e-business BSC (EBBSC) framework for decision-making process (DMP), a DMSS architecture, and a DMSS design-evaluation framework. The EBBSC scheme aims to support e-business managers during the business strategy making process in a comprehensive, integrated, and continuous manner. The DMSS architecture and the DMSS design-evaluation frameworks help to deliver the expected design capabilities of an integrated DMSS. The paper reports related literature review, conceptual design methodology and principles, EBDMSS design and prototype implementation, and illustrates how practitioners can use this system to deliver a valuable range of embodied e-business strategy expertise in support of real-time decision making. The paper concludes with limitations of design, implementation and validation, recommendations for further research, and conclusions.

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Data Mining for Web-Based Support Systems: A Case Study in e-Custom Systems

Cited by 4 publications

References 20 publications

Ebdmss

Ebdmss

Towards the architecture of a decision support ecosystem for system component selection

Web-Based Decision Support for E-Business Strategies: A Balanced Scorecard Approach

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