“…In terms of the attitudinal approach, "loyalty is a psychological disposition like commitment" (Jeanneney et al, 2013). Affective commitment is defined by an emotional attachment to the organization through an identification with the company, (Charbonnier-Voirin, PEOPLE: International Journal of Social Sciences ISSN 2454-5899 A., Poujol, F.-J., & Vignolles, 2016;Giraud, L., Roger, A., & Thomines, 2012). Researchers measure this variable through qualitative assessments.…”