Dealing with Dilemmas in Pre-Competitive ICT Development Projects: The Construction of “The Social” in Designing New Technologies

The Innovation Binder Approach: A Guide Towards a Social-Technical Balanced Pervasive Health System

“…For example a concept or a drawing (Star 2010). -Pre-competitive research: research aiming to develop demonstrating technology to be applied and used 5-10 years in the future (Limonard & Koning 2005) -Care domain and organizations: the broad domain of healthcare and its organizations -Technology providers: companies developing and providing healthcare technology -Current practices: the way people are used to do things in their everyday context, the way activities are interwoven in a social domain (Schatzki 1997) -Future practices: imagined everyday practices in the future -(Technical) components and communication: software components or software modules or units in the system (also referred to as 'building blocks') -Architecture: the design of how the components are connected (also:…”

“…Bijker (1997) and Rip et al (1995). Limonard and Koning (2005) rephrase SCOT into a core tension between i) the role and acceptance of a technology, which is primarily determined by social forces, so looking at social context is key (i.e. the 'social shaping' of technology), and ii) the context of use (re)shapes the meaning of the technology, and how that evolves is rather unpredictable (i.e.…”

“…However, many user researchers still had the feeling the results of their research were underutilized in the development process (e.g. Limonard & Koning, 2005) and felt they were unable to substantially influence the conceptualization and implementation of the technology.…”

“…This step is not in the learning cycle of Limonard and Koning (2005), but it is essential to stimulate iteration between field and lab approach of interdisciplinary cooperation they put forward as necessary.…”

“…It is important that all partners realize there is no need to wait for the others to finish: both technical and social streams can start (mutual shaping). In this phase of the project, the 'innovation binder' approach serves to build a foundation for interdisciplinary work in addition to the proposed learning cycle of Limonard and Koning (2005).…”