Local governments are the bedrock for sound public administration because of their role in promoting bottom-up socio-economic development. Although Zimbabwe has made strides in ensuring citizens’ participation in local government processes, local authorities and other stakeholders still rely on the top-down approaches, marginalising the needs of the local citizens. The purpose of this paper is to determine the factors that affect the active participation of citizens in local governance in the Murewa District in Zimbabwe. Based on a multistage sampling approach, involving purposive sampling and stratified random sampling, interviews were conducted with 30 local government officials, while a questionnaire survey was administered to 396 citizens in four wards within the district. Complementary data were collected through focus group discussions and field observations. Thematic analysis was employed on data generated from interviews, focus group discussions and field observations, while the Statistical Package for the Social Sciences (Version 16) was used to analyse quantitative data from the questionnaire survey. The results show that more than 50% of the residents in the district felt that local government leadership side lined them in development planning. Some citizens reported that officials used development planning meetings to further their political agendas. The study recommends enhancement of citizen participation through citizen empowerment programmes such as educational and political leadership training programmes that transform the marginalised communities into autonomous communities that are capable of determining their own destiny.