1999
DOI: 10.1037/0021-9010.84.1.29
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Decision makers' hindsight bias after receiving favorable and unfavorable feedback.

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Cited by 67 publications
(113 citation statements)
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“…This can be demonstrated by looking at a series of experiments by Hoch and Loewenstein (1989). Their studies have been cited by some authors (e.g., Hawkins & Hastie, 1990;Louie, 1999;Louie et al, 2000;Pohl, 1998) as evidence for the hypothesis that surprising outcomes (of difficult or misleading items) will result in less or even reversed hindsight bias and by others for the opposite hypothesis that surprising outcomes will lead to a stronger hindsight bias (e.g., Pezzo, 2003). Interestingly, both positions are correct and the series of experiments offers evidence for both hypotheses.…”
Section: Pezzo's Sense-making Modelmentioning
confidence: 99%
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“…This can be demonstrated by looking at a series of experiments by Hoch and Loewenstein (1989). Their studies have been cited by some authors (e.g., Hawkins & Hastie, 1990;Louie, 1999;Louie et al, 2000;Pohl, 1998) as evidence for the hypothesis that surprising outcomes (of difficult or misleading items) will result in less or even reversed hindsight bias and by others for the opposite hypothesis that surprising outcomes will lead to a stronger hindsight bias (e.g., Pezzo, 2003). Interestingly, both positions are correct and the series of experiments offers evidence for both hypotheses.…”
Section: Pezzo's Sense-making Modelmentioning
confidence: 99%
“…In fact, Mazursky and Ofir (1990) saw the feeling of surprise as responsible for their reversed hindsight bias findings. Similarly, Hoch und Loewenstein (1989) -as stated above -argue that people are capable of using the feeling of surprise as information about the difficulty of the prediction task (for additional evidence see Louie, 1999;Whittlesea & Williams, 2001). …”
Section: Surprise As Metacognitive Information and Surprise-congruentmentioning
confidence: 99%
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“…Consequently, it is commonly assumed that personally relevant feedback that is inconsistent with self-beliefs and personal goals produces systematically selfdefensive biases in judgements as a function of its positivity (Armor & Taylor, 1998;Ditto & Boardman, 1995;Kunda, 1987Kunda, , 1990. Drawing especially on the finding that individuals take credit for favourable outcomes and avoid blame for unfavourable outcomes, Mark and Melior (1991) proposed that individuals show a reduced or even reversed hindsight bias selectively for unfavourable outcomes (see also Louie, 1999;Mark et aI., 2003-this issue;. Derogating the predictability of the outcome decreases internal attributions for one's plight, and saves individuals from unpleasant feelings of guilt, regret, or blame for their situation, or from the notion that they should have prevented it.…”
Section: -This Issuementioning
confidence: 99%