“…6 Some scholars claim that public service media can employ digital media to bolster its legitimacy by involving and activating citizens and promoting the core public service values of free and universal access, 7 while at the same time preserving the values of distinctiveness, diversity, creativity and innovation. 8 One way to achieve these goals is for public service broadcasting to transform itself into public service media, utilising various digital platforms in order to reach its audience. This transformation, however, faces numerous challenges, such as funding, definition of goals, and most importantly, gaining social and political legitimacy in a media environment that has become increasingly commercialised and digitalised.…”