This paper discusses the development of a new online training course, 'A Trauma-informed approach to managing archives', for the Australian Society of Archivists. It outlines why such a course is needed, who its audience is, and provides a brief overview of what it covers. Trauma is pervasive and affects everyone, and this course provides information and training materials about what this means for archives and how archivists can better support people having a trauma reaction. It introduces the concept of trauma-informed practice, expands on that notion to outline what traumainformed archival practice may look like, and it discusses vicarious trauma and the impacts this may have on archives workers. The paper provides information about when the course will be available, and how people will be able to access it. Keywords: online training course, trauma-informed practice, trauma-informed archival practice, vicarious trauma A Trauma-informed approach to managing archives: a new online course 1Trauma is pervasive and affects us all. 2 Archives are no different; they are sites of particular trauma and affect. Trauma can take many forms: people who are trauma survivors using the archives; people having a trauma reaction when reading the records held in archives; and staff being affected by the people or materials they work with (vicarious trauma). Trauma-informed practice is a set of principles and tools to deal with trauma, to normalise it, and make it part of everyday work. Recognising, and responding to the challenging material that is in records, and ensuring people -archivists and other staff, users, donors, and volunteers -are supported to provide access to these items in a sensitive and respectful way, is of increasing concern within the archival profession. This paper discusses the creation of the Australian Society of Archivists' (ASA) 'A Trauma-informed approach to managing archives' online course, highlighting why it is needed, what it includes, who it is for, and why this is only the start of the conversation. 'A Trauma-informed approach to managing archives' is one of three new training courses to be released by the ASA in early 2020. The others are 'Indigenous Recordkeeping and Archives' and 'Out of Home Care Records'. While they stand alone, doing all three will provide a deeper understanding of the topics discussed, as they interrelate and complement each other. These courses have been developed to assist archivists, recordkeeping and information professionals in providing support to all users of the archives, with an emphasis on practical tips and advice on how to improve practice by putting people first. Specifically, the 'Traumainformed approach' course introduces the concept of trauma-informed practice, discusses why and how this can be implemented in an archival setting, introduces the concept of vicarious trauma and discusses why organisations should be aware of the risks to staff in this area.
Language and FramingIn both this discussion and the course itself, we (the authors) are conscious of the...