“…The managerialist concern with performance is, at the current moment, beyond question for policy elites, reinforcing the argument that NPM is in many ways a taken-for-granted imaginary for organizational practice (Ferlie and Fitzgerald 2002). The rise of leaderism, however, is in some way a reflection of some dystopian imaginaries of public service organization that have challenged the idea that NPM provides a comprehensive account of how public services should be understood, including a growing dissatisfaction with the impact of NPM on effectiveness and efficiency -'bureaucratic remoteness', 'audit culture', 'market complexities', 'accountability crises', 'performance game-playing' and 'consumer fetishism' (Miller 2005), and the sense that 'the cult of the omnipotent manager' (Carroll and Levy 2008) may be looking increasingly threadbare and hollow.…”