Delineating the dimensions of social support on social networking sites and their effects: A comparative model

Lin, Xiaolin; Zhang, Dawei; Li, Yibai

doi:10.1016/j.chb.2016.01.017

Cited by 69 publications

(60 citation statements)

References 44 publications

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“…Askers are more likely to post questions when they could get financial returns and social support. This is consistent with the prior work on users' participation in online communities (Liang et al, ; Lin et al, ). Finally, our findings show that perceived intrinsic benefits, including self‐enhancement and entertainment, produce significant impacts on askers' perceived value.…”

Section: Discussionsupporting

confidence: 91%

“…During the process of Q&A, social support is a positive feedback that conveys kindness and warmth (Raban, ; Rafaeli et al, ). From the asker's perspective, a strong sense of social support leads to a positive value perception, which is in accordance with the prior literature (Liang, Ho, Li, & Turban, ; Lin, Zhang, & Li, ). In line with these arguments, we hypothesize that:H3b Social support has a positive impact on the askers' perceived value .…”

Section: Theoretical Background and Research Modelsupporting

confidence: 90%

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Factors that affect asker's pay intention in trilateral payment‐based social Q&A platforms: From a benefit and cost perspective

Zhao

Peng

Liu

et al. 2019

Asso for Info Science & Tech

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More and more social Q&A platforms are launching a new business model to monetize online knowledge. This monetizing process introduces a more complicated cost and benefit tradeoff to users, especially for askers' concerns. Much of the previous research was conducted in the context of free‐based Q&A platform, which hardly explains the triggers that motivate askers' pay intention. Based on the theories of social exchange and social capital, this study aims to identify and examine the antecedents of askers' pay intention from the perspective of benefit and cost. We empirically test our predictions based on survey data collected from 322 actual askers in a well‐known trilateral payment‐based social Q&A platform in China. The results by partial least squares (PLS) analysis indicate that besides noneconomic benefits including self‐enhancement, social support, and entertainment, financial factors such as cost and benefit have significant influences on the perceived value of using trilateral payment‐based Q&A platforms. More important, we further identify that the effect of financial benefit is moderated by perceived reciprocity belief, and the effect of perceived value is moderated by perceived trust in answerers. Our findings contribute to the previous literature by proposing a theoretical model that explains askers' behavioral intention, and the practical implications for payment‐based Q&A service providers and participants.

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Section: Discussionsupporting

confidence: 91%

Section: Theoretical Background and Research Modelsupporting

confidence: 90%

Factors that affect asker's pay intention in trilateral payment‐based social Q&A platforms: From a benefit and cost perspective

Zhao

Peng

Liu

et al. 2019

Asso for Info Science & Tech

View full text Add to dashboard Cite

show abstract

“…The males who did participate shared differing experiences, notably a focus upon graphic sexual and self-injury images, a particular enjoyment in helping others, and relatively reduced social comparison processes compared with girls. As a result, the theoretical framework might not adequately address gender differences which have been recognised in the existing literature (Ferguson, 2013;Lin, Zhang, & Li, 2016). Lewis et al (2012) have developed specific guidelines and a sample interview schedule to enable clinicians to enquire about the impact of young people's online experiences on self-injury behaviours specifically.…”

Section: Limitationsmentioning

confidence: 99%

Online social networking and psychological experiences: The perceptions of young people with mental health difficulties

Singleton

Abeles

Smith

2016

Computers in Human Behavior

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This study explores the interaction between online social networking experiences and wellbeing in 12 young people accessing mental health services. Methods: Data from semi-structured interviews was analysed using Grounded Theory methodology. Results: "Threats and judgement" and "connection and support" were experienced by adolescents, facilitated by having continuous access to a vast social network. These experiences influenced adolescents' psychological wellbeing, mediated by their responses to threat and judgement and maintaining "safe sharing" with their network. Social network use was conceived as a gamble of balancing its potentially positive and negative impact in a culture in which social network use appears to be unavoidable. Conclusions: The findings indicate the importance of routine assessment and formulation of social networking use in understanding adolescents' psychological distress. Furthermore, a range of opportunities exist for clinicians to utilise the anonymity and peer support that social networks offer to broaden the range of mental health services offered to young people.

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“…Computer mediated communications refer to interactions carried out by the use of Internet based technologies that facilitate interactions between individuals or among groups, such as online discussion forums, blogs, social network sites (e.g., Facebook), e-mail, and instant messaging (Rains, 2016;Rains and Wright, 2016). In the context of computer mediated communication and newcomers' labour market integration in the new country, social support refers to communication that helps individuals manage uncertainty and ambiguity about the new country's labour market environment and increases their perceptions of control regarding life through online interactions (Albrecht and Adelman, 1987;Goldsmith and Albrecht, 2011;Lin et al, 2016;Pan et al, 2017;. Social support mitigates the uncertainty, ambiguity and anxiety, which are key barriers to newcomers' adjustment to foreign environments.…”

Section: Social Supportmentioning

confidence: 99%

The Role of Online Discussion Forums in Newcomers' Labour Market Integration in Canada

Gulanowski¹

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This dissertation explores the phenomenon of increased use of online discussion forums by newcomers to Canada to access labour market knowledge. Drawing on extant literature on social support, knowledge exchange, and online technology affordances, I examine the role of online discussion forums in newcomers' labour market integration, through an inductive content analysis of 574 discussion threads. Results of this study suggest that the role of online discussion forums is to provide knowledge resources, in the form of information and advice support, which help newcomers make migration decisions and manage their expectations and preparedness, which in turn has the potential to help newcomers with adjustment and labour market integration in the new country.Lastly, I would like to thank and dedicate this dissertation to my parents for their endless patience, encouragement and optimism.iv

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Delineating the dimensions of social support on social networking sites and their effects: A comparative model

Cited by 69 publications

References 44 publications

Factors that affect asker's pay intention in trilateral payment‐based social Q&A platforms: From a benefit and cost perspective

Factors that affect asker's pay intention in trilateral payment‐based social Q&A platforms: From a benefit and cost perspective

Online social networking and psychological experiences: The perceptions of young people with mental health difficulties

The Role of Online Discussion Forums in Newcomers' Labour Market Integration in Canada

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