Business Process Engineering 1999
DOI: 10.1007/978-1-4615-5091-4_5
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Delivering Results: Evolving BPR from Art to Engineering

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Cited by 26 publications
(28 citation statements)
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“…In order to align numerous activities and links among them, the appropriate software is used. Applied software is based on the input / output methodology [7]. It means that for each activity was defined what needs to be done before the activity begins.…”
Section: Functional Plan Of the Pipe Laying Processmentioning
confidence: 99%
“…In order to align numerous activities and links among them, the appropriate software is used. Applied software is based on the input / output methodology [7]. It means that for each activity was defined what needs to be done before the activity begins.…”
Section: Functional Plan Of the Pipe Laying Processmentioning
confidence: 99%
“…This summary highlights that excellent research has been conducted on the mechanics of business process re-engineering and design, particularly with regard to the availability of step-by-step guidelines for conducting analysis and modelling of to-be solutions, by means of various tools and proposed notations [13,15,19,20]. Major research has also been conducted on understanding the success and failure factors associated with BPR project implementations [7,15,22].…”
Section: Literature Analysismentioning
confidence: 99%
“…A business process is a series of steps designed to produce a product or a service which includes all the activities that deliver particular results for a given customer [4]. Business process management (BPM) is a discipline combining software capabilities and business expertise to accelerate business process improvement and to facilitate business innovation [5].…”
Section: Business Processes and User Groupsmentioning
confidence: 99%
“…In literature, BPR is often evaluated according to a set of dimensions in the effects of redesign measures, e.g. time, cost, quality and flexibility [9], cost, quality, service and speed [8] or cycle time, cost, quality, asset utilization and revenue generated [4]. Ideally, a redesign or modification of a business process decreases the time required to handle incidents, it decreases the required cost of executing the business process, it improves the quality of the service that is delivered and it improves the ability of the business process to react flexible to variation [7].…”
Section: Business Process Reengineering and Its Evaluationmentioning
confidence: 99%