“…Product awareness refers to the ability of consumers to recall or recognise a product, or simply whether or not consumers know about a product (Zhu et al, 2019). So far, in the field of e-commerce, studies related to awareness mainly focus on consumer (Huang, Yang, & Zheng, 2019;Barroso & Llobet, 2012;Lee, Suh, & Whang, 2003), brand (Wang & Chen, 2019;Barreda, Bilgihan, Nusair, & Okumus, 2015;Lu, Chang, & Chang, 2014), and e-commerce (Papazafeiropoulou, Pouloudi, & Doukidis, 2002). As far as product awareness is concerned, Farshcian (2001) analyzed the importance of this factor and introduced a product awareness model and described its design and implementation.…”