Demonstrating Nursing Excellence Through Equality: The Relationship Between Magnet® Status and Organizational LGBTQ Client Services and Support

Abstract

Introduction: Human Rights Campaign annually scores health care treatment of lesbian, gay, bisexual, transgender, and queer (LGBTQ) employees and clients among four measured dimensions in its Healthcare Equality Index (HEI). The purpose of this study was to determine if the score organizations earned on the 2018 HEI dimension measuring LGBTQ client services and support correlated with organizations’ American Nurses Credentialing Center Magnet® recognition status, a distinction of nursing excellence. Method: Using a secondary data analysis approach, data obtained from Human Rights Campaign that specifically rated LGBTQ client services and support in 2018 HEI participating organizations ( n = 626) were compared with the most recent inventory of American Nurses Credentialing Center Magnet health care organizations ( n = 477). Results: LGBTQ client services and support HEI scores positively correlated with Magnet status ( p = .0002). Discussion: Provision of LGBTQ client services and Magnet recognition is strongly related to higher quality nursing care, suggesting organizations earning Magnet recognition provide more equitable services to its LGBTQ clients.

Provider cultural competence and humility in healthcare interactions with transgender and nonbinary young adults

“…Center had higher levels of LGBTQ+-specific client services and support and commitment to LGBTQ + equality. Healthcare organizations with Magnet® status must exhibit policies that indicate implementation of evidence-based care into practice (Blackwell, 2019).…”

“…Scholarly inquiries have also shown a relationship between organizational nursing quality indicators and organizational commitment to the care of LGBTQ+ individuals. For example, Blackwell (2019) found that healthcare organizations that achieved Magnet® status from the American Nurses Credentialling Center had higher levels of LGBTQ+‐specific client services and support and commitment to LGBTQ+ equality. Healthcare organizations with Magnet® status must exhibit policies that indicate implementation of evidence‐based care into practice (Blackwell, 2019).…”

“…For example, Blackwell (2019) found that healthcare organizations that achieved Magnet® status from the American Nurses Credentialling Center had higher levels of LGBTQ+‐specific client services and support and commitment to LGBTQ+ equality. Healthcare organizations with Magnet® status must exhibit policies that indicate implementation of evidence‐based care into practice (Blackwell, 2019). Blackwell (2019) asserted Magnet‐recognized organizations with upper scores on the Healthcare Equality Index achieved these scores by implementing evidence‐based care strategies to reach and/or preserve Magnet® status, including delivering culturally appropriate, LGBTQ+‐specific, and high‐quality care essential to the nursing profession's continued growth.…”

“…Scholarly inquiries have also shown a relationship between organizational nursing quality indicators and organizational commitment to the care of LGBTQ+ individuals. For example, Blackwell (2019) found that healthcare organizations that achieved Magnet® status from the American Nurses Credentialling…”

We see you

“…By looking into what hospitals are doing in terms of training and increasing LGBTQIA+ awareness, you can see how your own institution compares. For example, hospitals with Magnet ® status show a high commitment to providing LGBTQIA+ services and support 8. Emulating programs from Magnet status hospitals can offer a way to standardize LGBTQIA+ care training or provide a foundation if no formal process is in place.…”