Demystifying resistance: factors influencing users’ reluctance to share images on social media

Abstract

PurposeThe study aims to explore the factors that motivate social media (SM) users to abstain from sharing pictures on SM platforms through the lens of user resistance theory (URT).Design/methodology/approachThe study adopts a mixed-method approach and utilizes the URT as a lens to explore user attitudes towards SM engagement. Insights were derived from consultations with ten domain experts possessing diverse professional backgrounds. To prioritize the identified resistance factors, the Fuzzy-OPA multi-criteria decision-making (MCDM) technique was employed.FindingsThe study identifies 13 factors influencing users' choices to abstain from sharing images on SM platforms, categorized into 2 primary groups: personal and platform-related factors. Personal factors include privacy concerns, fear of negative judgment and anxiety over self-presentation. In contrast, platform factors include perceived risks of sharing images without consent, lack of control over the privacy settings and the lack of trust in SM platforms, contributing to users' reluctance to share pictures on SM.Research limitations/implicationsThe study utilized ten experts' opinions to classify and prioritize factors, but results may vary with more experts from diverse backgrounds. Additionally, resistance factors may differ across SM platforms like Instagram, Snapchat, Facebook, etc. The study contributes to theory by identifying and classifying personal and platform barriers to SM non-use, filling a gap in existing literature. It offers a framework for future research on technology adoption and non-use, emphasizing the role of privacy, self-presentation and identity factors in user decision-making. This classification aids in designing measurement tools for further research.Practical implicationsThe study contributes to theory by identifying and classifying personal and platform barriers to SM non-use, filling a gap in existing literature. It offers a framework for future research on technology adoption and non-use, emphasizing the role of privacy, self-presentation and identity factors in user decision-making. This classification aids in designing measurement tools for further research.Originality/valueWhile most of the research on SM platforms has examined the drivers behind their adoption, reasons for non-adoption, remain relatively underexplored. The study fills this gap by investigating why users limit sharing content on SM platforms.