Der Einfluss der Produktintelligenz auf den Konsumentennutzen und die Produktnutzung

Kaldewei, Maria; Stummer, Christian

doi:10.1007/s41471-018-0054-4

Cited by 1 publication

(4 citation statements)

References 45 publications

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“…Kaldewei and Stummer (2018) confirm the positive effect of the smartness dimensions on consumption values and product usage for three selected smart products. Their findings are in line with Park and Lee's (2014) examination of the relationships between perceived smartness, perceived value and user behavior in the form of consumer usage of smartphones.…”

Section: Theoretical Background and Conceptual Frameworksupporting

confidence: 68%

“…For example, higher levels of all smartness dimensions cause higher levels of perceived risk, whereas the effects on relative advantage, compatibility and complexity vary. Kaldewei and Stummer (2018) confirm the positive effect of the smartness dimensions on consumption values and product usage for three selected smart products. Their findings are in line with Park and Lee's (2014) examination of the relationships between perceived smartness, perceived value and user behavior in the form of consumer usage of smartphones.…”

Section: Manifestations Of Product Smartnesssupporting

confidence: 68%

“…Henkens et al. , 2021; Kaldewei and Stummer, 2018) concluding that product intelligence increases consumer benefit and this positively influences usage intention. All in all, our study advances existing literature on smart products by shining a light on how product intelligence is perceived and has an indirect effect: While prior research has studied product smartness on an aggregate level (e.g.…”

Section: Discussionmentioning

confidence: 99%

“…Henkens et al. , 2021; Rijsdijk and Hultink, 2009; Kaldewei and Stummer, 2018). By measuring the product intelligence perception of existing smart products instead, the present study allows for a more realistic consumer assessment, thus gaining deeper insights into the perceptual differences (Tourangeau et al.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Smartness unleashed: a multilevel model for understanding consumers' perceptions and adoption across a myriad of smart offerings

Fricke,

Pieper,

Woisetschläger

2023

JSTP

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PurposeConsumers' perceptions of product intelligence affect their willingness to accept smart offerings. This paper explores how people perceive various smart products based on their smartness profiles, composed of five distinct smartness facets. Additionally, the study investigates how these perceptions of product intelligence impact consumers' evaluation of factors that either promote or impede the adoption of smart products. These factors are examined as potential mediators in the adoption process. This paper aims to determine if the value-based adoption model can be applied to a broad range of smart service systems.Design/methodology/approachConsumers assessed one of 28 smart products in a scenario-based quantitative study. Multilevel structural equation modeling (SEM) is used to test the conceptual model, taking the nested data structure into account.FindingsThe findings show that product smartness essentially enhances usage intention via adoption drivers (enjoyment and usefulness) and reduces usage intention via adoption barriers (intrusiveness). In particular, the ability to interact in a humanlike manner increases the benefits consumers perceive, which in turn increases consumer acceptance. Only the smartness characteristic of awareness impairs usage intention, mediated by the perceived benefits of enjoyment and usefulness.Originality/valueIn contrast to previous research, which usually focuses on single smart products, this work examines a variety of different products, which allows for better transferability of the results to other smart offerings. Furthermore, prior research has mainly focused on single facets of product smartness or researched smartness on an aggregated level. By considering the consumer perception of each smartness facet, the authors gain deeper insights into the perceptual differences regarding product smartness and how this affects technology adoption via conflicting key acceptance drivers and barriers.

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Section: Theoretical Background and Conceptual Frameworksupporting

confidence: 68%

Section: Manifestations Of Product Smartnesssupporting

confidence: 68%