Der Einfluss von Anreiz- und Zielvereinbarungs-systemen auf das Kundenberaterverhalten im Bankwesen

Koof, Christian F.; Büttgen, Marion

doi:10.1007/978-3-658-00253-4_3

Aktuelle Beiträge Zur Dienstleistungsforschung 2013

DOI: 10.1007/978-3-658-00253-4_3

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Der Einfluss von Anreiz- und Zielvereinbarungs-systemen auf das Kundenberaterverhalten im Bankwesen

Christian F. Koof

Marion Büttgen

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Der Einfluss von Anreiz- und Zielvereinbarungs-systemen auf das Kundenberaterverhalten im Bankwesen

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References 43 publications

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