“…In particular, the ability of poor and working class citizens to obtain benefits, assistance, or information from their government -a form of representation called service responsiveness -is a central but understudied aspect of representation. Evidence suggests that legislators are more responsive to service than policy requests (Butler et al, 2012) and are, for example, more likely to work or act on requests from constituents that are racially similar to them (Broockman, 2014;Lowande et al, 2019). Assistance and information is especially important when, for example, political actors like the Trump Administration work to impede citizens' ability to access government programs like the Affordable Care Act (e.g., Lovelace, 2018).…”