2015
DOI: 10.1007/s13369-015-1933-1
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Design and Application of New Quality Improvement Model: Kano Lean Six Sigma for Software Maintenance Project

Abstract: The continual changes in requirements impact the expectation about the quality of the product as well as the process, namely software project. In this paper, the various limitations that still exist in the software development process are presented. It is aimed to develop a new quality improvement model to enhance software quality without increasing effort, cost, and time. To achieve a software project of expected quality, a new quality improvement model, namely Kano Lean Six Sigma model (KLSS), is proposed. T… Show more

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Cited by 19 publications
(7 citation statements)
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“…SME : LSS implementing framework for SME (Albliwi et al , 2015; ArunKumar and Dillibabu, 2016), capturing the implementation experience of large SME companies (Lande et al , 2016), investigating in a larger scale the readiness of people in manufacturing SME for LSS projects (Shokri et al , 2016) and creating specific tool for SME companies to self-assess the LSS implementation process (Thomas et al , 2014).…”
Section: Scientific Gaps and Research Trendsmentioning
confidence: 99%
See 1 more Smart Citation
“…SME : LSS implementing framework for SME (Albliwi et al , 2015; ArunKumar and Dillibabu, 2016), capturing the implementation experience of large SME companies (Lande et al , 2016), investigating in a larger scale the readiness of people in manufacturing SME for LSS projects (Shokri et al , 2016) and creating specific tool for SME companies to self-assess the LSS implementation process (Thomas et al , 2014).…”
Section: Scientific Gaps and Research Trendsmentioning
confidence: 99%
“…LSS associated with other methodologies : associating the LSS methodology with Supply Chain Innovation (Habidin et al , 2015) and implementing Kano LSS model in SME (ArunKumar and Dillibabu, 2016).…”
Section: Scientific Gaps and Research Trendsmentioning
confidence: 99%
“…Defi ning is the fi rst phase to investigate the objective of the project, to identify the stakeholders, to understand and to explore what is business functionalities. The project leads will investigate high level map of current process to understand the overview of the fl ow [24]. The problem statement and objective must be Specifi c, Measureable, Achievable, Realistic and Time-bound (S-M-A-R-T).…”
Section: Lean Six Sigma: Principle and Methodsmentioning
confidence: 99%
“…Kano-LSS (KLSS) model is used to identify the exact requirements for the software project from the customer's perspective [24]. KLSS helps to categorize the requirements based on the nature of the defect, to eliminate the requirements of non-value processes and to implement the main functionality to meet the expectations of the customers.…”
Section: Application Of Lss Principle and Methods In Requirement Engineeringmentioning
confidence: 99%
“…A Six Sigma design is developed to enhance the design in terms of reliability and robustness. ArunKumar and Dillibabu 19 used a Kano Lean Six Sigma model to develop a new quality improvement model to enhance software quality without increasing effort, cost, and time. Zhou et al 20 also proposed a multi-objective robust design optimisation method of the NPR bumper system to achieve rapid design while considering perturbation induced by parameter uncertainties.…”
Section: Introductionmentioning
confidence: 99%