Design and development of products and services at the Base of the Pyramid: a review of issues and solutions

Jagtap, Santosh; Larsson, Andréas; Kandachar, Prabhu

doi:10.1504/ijssoc.2013.054712

Cited by 31 publications

(18 citation statements)

References 24 publications

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“…Of note, this study supports the view that vulnerable groups can actively shape their experiences (Betts et al ., 2015; Easton-Calabria, 2015). It enriches research on Design for Base of Pyramid (BoP), which promotes the belief that vulnerable groups can be both the producers and consumers of products, thus improving social well-being and sustainability (Jagtap et al ., 2013, 2017; Jagtap, 2019 a , 2019 b ). In addition, we observe that the range of design activities happening in the makerspaces extends beyond just the design of products, to include the design of new facilities and community services.…”

Section: Discussionmentioning

confidence: 99%

Humanitarian makerspaces in crisis-affected communities

Corsini

Moultrie

2020

AIEDAM

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There is an increasing demand for humanitarian aid around the world. At the same time, the number of makerspaces has been growing exponentially. Recently, the humanitarian sector has become interested in how these new design spaces can help crisis-affected populations. Despite the emergence of humanitarian makerspaces, there is little research to date that documents their outcomes and impacts. A multi-case study approach is taken to analyze three makerspaces that support migrants, refugees, and asylum seekers in Greece. A maturity grid tool is used to show that humanitarian makerspaces are driving impact in six key areas. The study underlines how these makerspaces support different design activities and have different outcomes. It also considers the challenges which are preventing humanitarian makerspaces from achieving their ultimate goals, drawing attention to the need for an enabling ecosystem in both the local and humanitarian context. This research brings clarity to the poorly understood phenomenon of humanitarian makerspaces and highlights the important role of design in humanitarian interventions. It also reveals practical insights for humanitarian organizations who are considering setting up makerspaces in crisis-affected communities.

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Section: Discussionmentioning

confidence: 99%

Humanitarian makerspaces in crisis-affected communities

Corsini

Moultrie

2020

AIEDAM

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“…In our prior research, we synthesized issues and strategies in the PSS design at the BoP [8,10,11]. We pulled together issues and strategies in this PSS design from the reviewed literature [5,6,12,13].…”

Section: Pss Design At the Bop: Issues And Strategiesmentioning

confidence: 99%

“…Jagtap et al [11]analysed the data available in the UNDP study to gain quantitative findings on the issues and strategies in PSS design at the BoP. They analysed the data on 48 cases from the UNDP study.…”

Section: Salient Characteristics Of Pss Design At the Bopmentioning

confidence: 99%

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Design of Product Service Systems at the Base of The Pyramid

Jagtap

Larsson

2013

Lecture Notes in Mechanical Engineering

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The Base of the Pyramid (BoP) consists of about two-fifths of the world population. This population can be categorized as poor with income of less than 2 dollars per day. It is important to alleviate poverty. One of the promising approaches to tackle the wicked problem of poverty is business development combined with poverty alleviation. In this approach, integrated solutions are necessary in order to address the diverse issues in the BoP. These integrated solutions are in the form of product service systems (PSS) rather than the conventional product-oriented or service-oriented solutions. In this paper, we explore different issues that need to be addressed in the PSS design at the BoP. We have also explored strategies used in this PSS design. We have used a case study to explain these issues and strategies. In addition, we have identified salient characteristics of the PSS design at the BoP.

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“…The main challenge faced by designers is that, even thought there may be considerable knowledge and know-how in product design in industrialised countries, much of this is not directly applicable in low-income contexts (Crul & Diehl, 2008). In fact, designing and developing solutions for the BoP requires addressing specific issues that are different from those in high-income markets (Jagtap, Larsson, & Kandachar, 2013;Jagtap, Larsson, Warell, Santhanakrishnan, & Jagtap, 2015). These issues include a lack of market information about the BoP (e.g., what low-income people need, what capabilities they can offer), an underdeveloped or inappropriate regulatory environment, slow bureaucracy and corruption, inadequate infrastructures (e.g.…”

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confidence: 99%

Design for Sustainability

Ceschin¹,

Gaziulusoy²

2019

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Negotiating the Environment: Civil Society, Globalisation and the UN Lauren E. Eastwood Carbon Inequality vi vi i Contents List of illustrations ix List of boxes xi Acknowledgements xii List of abbreviations xiii 10 Systemic design 113 viii Contents vi i i 11 Design for sustainability transitions 12 Reflections on the past, present and future of design for sustainability Index i x Illustrations 2.1 Berol Karisma coloured pencils 2.2 Tetra Pak street furniture 2.3 The FRIA refrigerator designed by Ursula Tischner 2.4 The Sayl office chair with its suspension back 3.1 The Do Scratch lamp: example of personalisation 3.2 The Do Scratch lamp: brand new and examples of personalisation 3.3 The Stain teacup before use 3.4 The Stain teacup after a number of uses 3.5 Save/ Space/ Vase: the process to make vases unique 3.6 A set of different Save/ Space/ Vase vases 4.1 The comprehensive action determination model (CADM) 4.2 The Power-Aware Cord 4.3 A screenshot from the SuperAmma animated film 4.4 The decision support framework for promoting sustainable behaviour, combining a set of existing DfSB approaches 5.1 Nike Considered boots 6.1 The Shinkansen bullet train, Japan 6.2 The Supertree Grove, Singapore 6.3 Diagram showing Supertrees' design and operation 7.1 The Riversimple car 7.2 The Philips Pay-per-lux lighting solution 8.1 The SafariSeat all-terrain wheelchair 8.2 The SafariSeat all-terrain wheelchair: one of the codesign sessions held to test and improve the product 8.3 The Sun Shines for All solar energy package 8.4 The Mitti Cool refrigerator xi Boxes 2.1 Green design examples 2.2 Ecodesign examples 2.3 Ecodesign principles, strategies and guidelines 3.1 EDD examples 4.1 DfSB examples 4.2 DfSB methods and tools 5.1 CTC design examples 5.2 CTC design tools and methods 6.1 BM design examples 6.2 BM design methods and tools 7.1 PSS design for sustainability examples 7.2 PSS design for sustainability methods and tools 8.1 DfBoP examples 8.2 DfBoP methods and tools 9.1 DfSI examples 9.2 DfSI tools and methods 10.1 SD examples 10.2 SD methods and tools 11.1 The MLP of system innovations 11.2 DfST examples 11.3 DfST methods and tools xi i Acknowledgements

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Design and development of products and services at the Base of the Pyramid: a review of issues and solutions

Cited by 31 publications

References 24 publications

Humanitarian makerspaces in crisis-affected communities

Humanitarian makerspaces in crisis-affected communities

Design of Product Service Systems at the Base of The Pyramid

Design for Sustainability

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