Due to the emergence of new business lines and areas requiring automation, there is a need for planning and managing project work. Information technology (IT) projects contribute to organizational transformation and business growth. Despite the contribution of project management methodologies and structures, the share of unsuccessful IT projects remains high; thus, the study of critical success factors of IT projects remains an important problem for researchers and practitioners [1]. An analysis of the success of IT projects shows that 17% of projects are completed so unsuccessfully that they can threaten the state of the entire company as a whole. 45% of projects go beyond the budget. 56% of projects bring less profit than expected. 109 million dollars - average losses for every 1 billion dollars spent on projects [2]. The working conditions of the Information Technology department presuppose the existence of an effectively organized project work process. The success of the tasks depends largely on the distribution of the load between the members of the project team. The correct allocation of labor resources determines the timing and quality of project implementation.