Design and Implementation of a Service Robot for a Restaurant

Sánchez, Leopoldo; González, Evelio J.; Rodriguez, J. N.; Hamilton, A.; Méndez, J. Hernández; Hernéndez, S.; Sigut, M.; Marichal, G.N.

doi:10.2316/journal.206.2006.4.206-2909

Cited by 24 publications

(20 citation statements)

References 6 publications

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“…For example, Graf and Weckesser (1998) introduced sensor equipment, architecture, and data processing for a hotel robot designed to carry luggage and drinks to the guests. Acosta et al (2006) studied the functionality of object recognition and navigation for a restaurant robot tasked with setting and cleaning tables. Another research study examined a multi-robot system for clearing debris from the airport runway (Öztürk and Kuzucuoglu 2016).…”

Section: Technical Foundations Of Roboticsmentioning

confidence: 99%

Robotics in Tourism and Hospitality

Иванов

Webster

Berezina

2020

Handbook of E-Tourism

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This chapter provides a comprehensive review of robotics in tourism and hospitality, including the technical foundations of robotics, synthesis of academic literature, and current and potential applications. Robots may be defined as programmable, intelligent devices, with a certain degree of autonomy, mobility, and sensory capabilities, designed to perform a certain task. Distinguishing between industrial and service robots, the chapter focuses on the category of service robots that perform useful tasks for humans in the tourism and hospitality industry. The chapter begins with the review of relevant studies and addresses both engineering and social sciences perspectives. The latter is evaluated deeper by looking at conceptual and empirical research. The chapter presents applications of robots across different segments of the tourism and hospitality industry, including hotels (e.g., front desk agents, concierges, delivery robots, porters, and housekeepers), restaurants (e.g., cook assistants, hosts, wait staff, food runners, bartenders, and robots delivering food), events (e.g., guest entertainment and physical presence for virtual attendees), attractions (e.g., museums), and travel (e.g., airports, autonomous vehicles). This book chapter investigates the issues related to robot adoption by tourism and hospitality companies from two perspectives: the supply-and the demand-side. From the supply-side perspective, the chapter evaluates the economics of robotics in tourism and hospitality, presents analysis of financial and non-financial costs and benefits, discusses employee resistance towards robotic labor, and outlines considerations for designing robot-friendly facilities. From a demand-side perspective, the chapter elaborates on customer attitudes towards the use of robots by tourism and hospitality companies, humanrobot interaction, and customer willingness to pay for robot-delivered services. The chapter concludes by looking at future opportunities for robotization and research directions.

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Section: Technical Foundations Of Roboticsmentioning

confidence: 99%

Robotics in Tourism and Hospitality

Иванов

Webster

Berezina

2020

Handbook of E-Tourism

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“…It is hard to find the autonomous service robots to be used in a restaurant. L. Acosta et al [9] a highly specialized autonomous robot. The task of the robot is the setting and clearing of tables in a controlled environment.…”

Section: Introductionmentioning

confidence: 99%

The development of the restaurant service mobile robot with a Laser positioning system

Tzou

Kuo

2008

2008 27th Chinese Control Conference

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Nowadays, service robots are very popular in robot family. The first object of this paper is to develop a restaurant service mobile robot. This service mobile robot can transfer dishes in the restaurant. It also can show the customers to the unoccupied table. The service efficiency of the restaurant service can be increased with this service robot. This service mobile robot is equipped with "Laser positioning system" The laser positioning system is used for rapid and precise positioning and guidance of the mobile robot. The second object of this paper is to develop an ordering dishes system with wireless network. Customers can order dishes on portable wireless PDA or on the touch screen of the robot. After finishing ordering dishes, the order can be transferred to the kitchen through the wireless network. When the food is finished by the cooker, the service mobile robot can carry the dishes to the customers

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“…Based on literatures obtained by the authors, many research in development of service robot such as [1][2], whereas task of the service robot is the setting and clearing of tables in a controlled environment without stereo camera. However, there is no multiple moving obstacles avoidance method for humanoid service robot based in indoor environment exposed especially using stereo camera.…”

Section: Introductionmentioning

confidence: 99%

Multiple Moving Obstacles Avoidance for Humanoid Service Robot Using Stereo Vision  and Bayesian Approach

Budiharto

Rachmawati

2012

2012 Sixth Asia Modelling Symposium

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In this paper, we propose a robust multiple moving obstacles avoidance strategy using stereo vision for Humanoid Robot in indoor environment. We assume that this model of humanoid robot is used as a service robot to deliver a cup to customer from starting point to the destination. We have developed and introduced successfully three main modules to recognize faces, to identify obstacles and to maneuver. A group of people who are walking will be tracked as multiple moving obstacles. Predefined maneuver to avoid obstacles applied to robot because the limitation of view angle from stereo camera to detect obstacles. The contribution of this research is a new method for multiple moving obstacle avoidance strategy with Bayesian approach using stereo vision based on the direction and speed of obstacles. We present the results of the experiment of the humanoid robot called Gatotkoco II which uses our proposed method and we also evaluate its performance. The proposed moving obstacles avoidance strategy was tested empirically and proven effective for humanoid robot.

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Design and Implementation of a Service Robot for a Restaurant

Cited by 24 publications

References 6 publications

Robotics in Tourism and Hospitality

Robotics in Tourism and Hospitality

The development of the restaurant service mobile robot with a Laser positioning system

Multiple Moving Obstacles Avoidance for Humanoid Service Robot Using Stereo Vision  and Bayesian Approach

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Design and Implementation of a Service Robot for a Restaurant

Cited by 24 publications

References 6 publications

Robotics in Tourism and Hospitality

Robotics in Tourism and Hospitality

The development of the restaurant service mobile robot with a Laser positioning system

Multiple Moving Obstacles Avoidance for Humanoid Service Robot Using Stereo Vision&#x0A0;&#x0A0;and Bayesian Approach

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Multiple Moving Obstacles Avoidance for Humanoid Service Robot Using Stereo Vision and Bayesian Approach