Design and implementation of an information system for performance assessment of management and organization in a gas refinary

Abstract

The objective of this study is to present an information system for assessment of management and organization in a gas refinery. To achieve the objective of this study, Balanced Score Card (BSC) methodology was utilized to categorize management and organization indicators into four categories. The data related to a five year period was then collected to provide a benchmark for the refinery. Furthermore, the data from 19 developed and developing countries were collected for the purpose of benchmarking. A t-test was then introduced to benchmark the refinery's management and organization indicators. Moreover, Data Envelopment Analysis (DEA) was used to analyze and further assess the violated indicators. Finally, an integrated information system was designed in .Net environment by C#. It was introduced to facilitate the assessment of management and organization indicators. This is the first study that introduces an information system for performance assessment of management and organization in a gas refinery by integration of BSC, DEA and t-test.