Service Design and Service Thinking in Healthcare and Hospital Management 2018
DOI: 10.1007/978-3-030-00749-2_20
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Design for Social Innovation as Designing for Service: The Case of Active Aging in Brazil

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Cited by 2 publications
(3 citation statements)
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“…This approach also proposes new lifestyles or possibilities for local production and consumption (Fassi et al, 2014). From these evidence, designing services to create new operating models based on actors and their interrelations as social resources can enable SI to happen (Cipolla et al, 2016). Likewise, design is action-oriented, which refers to the process of improving the status and solving problems with value and in a collaborative way to address social demands and structures .…”
Section: Service Design For Social Innovation and Entrepreneurshipmentioning
confidence: 99%
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“…This approach also proposes new lifestyles or possibilities for local production and consumption (Fassi et al, 2014). From these evidence, designing services to create new operating models based on actors and their interrelations as social resources can enable SI to happen (Cipolla et al, 2016). Likewise, design is action-oriented, which refers to the process of improving the status and solving problems with value and in a collaborative way to address social demands and structures .…”
Section: Service Design For Social Innovation and Entrepreneurshipmentioning
confidence: 99%
“…university environment Linköping University Electronic Press Service is the application of competences by one entity for the benefit of another and it essentially encompasses the concepts of social participation and interaction (Vargo & Lusch, 2004). Service projects, therefore, can be the means for SI to happen, since they facilitate new connections among social actors, who can be engaged in the service process as active agents (Cipolla et al, 2016). SD in SI has taken place not only because of a common emphasis in value-cocreation, but also provides systemic design activities and useful tools for value co-creation .…”
Section: Service Design For Social Innovation and Entrepreneurshipmentioning
confidence: 99%
“…In the search for the integration of the SDGs, service design acts as a promoter of systemic solutions for all the actors involved, people, organizations, territories, the economy and the environment (Cipolla et al, 2016), in compliance with the geographic borders and their respective externalities in different contexts, reinforcing the idea of co-benefits in a socioecological dynamic (Bennich et al, 2020). Next, possible contributions of service design and its approach to social innovation applied to sustainable development are highlighted.…”
Section: Performance Reports: Sdg Drivers For Developmentmentioning
confidence: 99%