Design of a Product-Service Systems Business Model: Strategic Analysis and Option Generation

Ostaeyen, Joris Van; Neels, Bart; Duflou, Joost

doi:10.1007/978-3-642-19689-8_27

Cited by 10 publications

(4 citation statements)

References 14 publications

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“…A number of researchers have proposed a design method for PSS. Based on business model domains, Ostaeyen et al (2011) proposed a method for PSS option generation. Meier et al (2011) developed a PSS resource planning method using heuristic optimisation.…”

Section: Pss Design Methodsmentioning

confidence: 99%

A Design Process Management Method for Product-Service Systems

Minato¹,

Idei²,

Mitake³

et al. 2018

Proceedings of the DESIGN 2018 15th International Design Conference

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Product-Service Systems (PSS) has been regarded as an attractive business concept that create high added value by integrated provisions of products and services. Since both products and services are included in the design object, the PSS design process has become increasingly complicated. To support such PSS design process, this paper proposes a design process management method for PSS. The proposed method uses "PSS design cards" which organize the tasks in PSS design and enables designers to grapple what they need to focus on during PSS design process in a tangible way.

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Section: Pss Design Methodsmentioning

confidence: 99%

A Design Process Management Method for Product-Service Systems

Minato¹,

Idei²,

Mitake³

et al. 2018

Proceedings of the DESIGN 2018 15th International Design Conference

View full text Add to dashboard Cite

show abstract

“…Van Ostaeyen, Neels, and Duflou listed the following methods: PEST/STEP (Political, Economic, Social, and Technological factors) analysis, Porter's 5 forces analysis, market segmentation, product life cycle analysis, and value chain analysis [18] as adequate for designing a service-oriented business model in a product-oriented organization. French author Mathieu believes that it is good practice to use the benchmarking method, not only for initial strategic analysis but also at different stages of product and service integration [19].…”

Section: Strategic Analysis In the Process Of Product And Service Intmentioning

confidence: 99%

“…It is also crucial to decide how the service process and service activities related to the products can be realizedinside the company organization structure with the use of its capabilities, or by outsourcing all or part of the service activities outside the company, and building strategic alliances. [19]. This choice is determined by the company's relationship and human resources, and technical and organizational capabilities.…”

Section: Connections Between Strategic Analysis and Building And Implmentioning

confidence: 99%

A Methodology of Strategic Analysis for Servitization of the Manufacturing Company

Kozłowska

2021

Wseas Transactions on Business and Economics

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Servitization in manufacturing companies often involves reformulating or building new strategies. Itis a complex and challenging process that is very prone to failure if carried out without careful strategic planning.The scientific literature strictly regarding strategic analysis methodology in the context of servitization is ratherlimited. Only a few studies were identified which indicate strategic analysis methods that are useful for buildingservitization strategies. Whereas the catalog of methods for strategic analysis is wide and varied. Therefore, thisstudy aims to fill this gap and give an answer to the following research question: How to conduct a strategicanalysis (with which methods and tools) so that the obtained information would improve the decision-makingprocess in the context of servitization in manufacturing? A survey conducted in the Polish machinerymanufacturing sector shows that there is a relationship between conducting strategy analysis in the context ofproduct-service activity and the level of service income in manufacturing companies. Likewise, if the companyanalyzed service-related business areas along with the product-related, it has reported an increase in serviceincome in recent years. Based on these findings and the outcomes of the review of servitization strategies and theconditions of successful implementation of these strategies, the author developed an 8-stage methodology ofstrategic analysis. It enables to gather the most relevant and needed information about the company resourcesand its environment to facilitate making decisions in the context of product and service integration. An originaltool for assessing the orientation of organizational culture is proposed. The developed methodology was verifiedby application in two manufacturing companies, and that allowed to formulate a list of recommendations forfuture application of the methodology

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“…Currently, very limited research has been conducted on the integration of the reliability design, maintenance and spares inventory for the PSS. Ostaeyen 46 deemed that the implementation of the revenue mechanism for a PSS is based on the availability and performance of products. Jin et al 47 presented an integration structure of reliability, redundancy and spares inventory to maintain high availability of PSS under the case of Poisson fleet expansion.…”

Section: Literature Reviewmentioning

confidence: 99%

Joint optimization of reliability design and spares inventory for a use-oriented product-service system based on the electric vehicle charging station

Zhang

Zhao

Song

2021

Proceedings of the Institution of Mechanical Engineers, Part O:

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With the shift of business pattern from the traditional manufacturer orientation to customer orientation, the product-service system has become more and more popular. This paper takes an electrical vehicle charging station as the research object and builds a joint optimization model of reliability design and spares inventory with the objective of maximizing net profit under the constraints of availability and customer’s loss rate. Particularly, this model considers not only two types of services, namely fast charging and slow charging but also the transfer of customers between different types of service. This new model is more accordant with the practical circumstances by involving a series of elements of the product-service system simultaneously, such as the customer’s arrival, service, replacement maintenance and spares replenishment process. Then, the probabilistic indices related to reliability are derived by applying the continuous time Markov Process. A balance between the number of charging piles and spares inventory policy can be achieved by solving the joint optimization model. The influence of model parameters on these indices and the superiority of the proposed joint optimization model are analyzed in detail by numerical examples. Finally, some critical conclusions are obtained with the intent of promoting the system reliability and profit. Furthermore, this joint optimization model can be extended to more circumstances and provides guidances to solve the reliability optimization problems regarding a similar system.

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Design of a Product-Service Systems Business Model: Strategic Analysis and Option Generation

Cited by 10 publications

References 14 publications

A Design Process Management Method for Product-Service Systems

A Design Process Management Method for Product-Service Systems

A Methodology of Strategic Analysis for Servitization of the Manufacturing Company

Joint optimization of reliability design and spares inventory for a use-oriented product-service system based on the electric vehicle charging station

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