Design of Mobile Application for SME Business Sustainability During Post Covid-19

Zainuddin, Ahmad Anwar; Majid, Mohamed Ibrahim Bin Abd; Hamizan, Hasbullah Bin; Puzi, Asmarani Ahmad; Jusat, Nuaomi; Krishnan, Seetha; Sahak, Rohilah; Mansor, Ahmad Fairuzabadi Mohd; Svpk, Satya Devu; Rahman, Siti Husna Abdul; Yunos, Muhammad Farhan Affendi Mohamad

doi:10.1109/ivit55443.2022.10033365

Cited by 1 publication

(2 citation statements)

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“…The strategic use of technologies following their adoption enabled SMEs to ensure business continuity during extreme situations, in this case the COVID-19 pandemic. Successful adoption of technologies such as FinTech, analytical algorithms, mobile applications can significantly improve business operations and processes in SMEs, while contributing to overall business performance [6,18,29].…”

Section: Value To the It Businessmentioning

confidence: 99%

“…Sectors such as e-commerce [18,29] benefited, while others, such as hospitality -to name but a few - [16] sought government support through IT-backed loans. The use of information technologies was crucial in sectors that required greater connectivity with their customers and suppliers [10,15] each sector presented its own needs and challenges in the context of the pandemic.…”

Section: Impact Of It Investmentsmentioning

confidence: 99%

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Business value of IT for small and medium enterprises during COVID-19: a systematic literature review

Alfaro Arias,

Alfaro Martínez,

Herrera Cordero

2024

RITI

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The article addresses the impact of the COVID-19 pandemic on Small and Medium Enterprises (SMEs), focusing on the Information Technology (IT) investments made by these companies between 2020 and 2023. The health crisis generated significant economic effects, particularly in emerging economies, exacerbating pre-existing economic fragility and inequality. The study seeks to identify, through a systematic review of the literature, the investments, contributions, and uses of IT by SMEs located in Latin American, Asian, and European countries during the aforementioned period. It is concluded that, during COVID-19, IT investments in SMEs were not only a response to crises, but also a strategic source of resilience and financial stability. IT investment was highlighted as essential for innovation, digital transformation, and business continuity. Although low employee digital skills persist, the trend towards IT investment is positive, allowing SMEs to take advantage of technological and governmental opportunities to face the challenging economic context.

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Section: Value To the It Businessmentioning

confidence: 99%